Assisted Sales Executive Role

Greetings from Atypical Advantage....

India’s largest inclusive platform for generating livelihood for persons with disabilities. Hire job seekers, Book performers for events & virtual shows, Shop Art & Explore Corporate Gifting. Trusted by more than 150+ brands ♿️

We have another great opportunity for you all. We have received  a call from Pepperfry for Executive Assisted Sales role . PFB the details 

Job Title-  Executive
Function - Assisted Sales
Experience 2-3 Years
Location Mumbai
 

Brief Description
Build a personalized journey for our customers as they look at buying our products on our website and encourage them to make a
purchase.

Roles and Responsibilities
• Manage inbound sales queries & make outbound calls for missed sales queries, understand the customer’s requirements,
and guide them through the range of products available on our website.
• Reduce abandoned cart rate by reaching out to our customers who have added product to their carts but are yet to place
an order; understand their challenges to guide them through the sale, manage pending verifications and ensure that the
order is completed on the website.
• Follow up on previous interactions with customers on their purchase experience to identify customer grievance, build
customer loyalty and drive repeat purchases.

Key Competencies and Skills
• Love for sales
• The patience and ability to engage customers in conversation.
• Excellent communication skills.
• Excellent interpersonal and problem-solving skills.

Education and Experience
• Graduate fresher or Undergrad
• Proficient with relevant computer applications
• Good typing skills