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Retail Card & Payment Solutions
Synchrony HyderabadHyderabad
4 days agoView more
Locations: Hyderabad
Company preference - Locomotor Disability
Job Location: Hyderabad / Those who are willing to relocate to Hyderabad.
Qualifications/Requirements:
• Must have completed 10+2 or Graduation in any discipline
Role Summary/Purpose:
To answer calls and to respond to general customer's inquiries,concerns and complaints. Arrange for services requested by the customer
Service calls from Customers based out of US
Solve queries and concerns on the call
Provide Customer with Product and Services information
Follow up on Customers inquires and resolve
Recognize, document and alert the Supervisor of trends in Customers calls
Recommend Process Improvements
Freshers / Experienced External Candidates can be considered
Should have Customer Centric Attitude
Excellent English Language Communication Skills
Working Knowledge of Computers
Professional Phone etiquettes and ability to work with teams
Should be willing to work in rotational night shifts
Should be Open to Change

Technical Trainee
First American (India) Private Limited BangaloreBangalore
5 days agoView more
Locations: Bangalore
Company preference - Locomotor Disability and Low Vision
Job
Summary
Technical
Trainee will translate functional requirements into system requirements while
developing applications for First American, these are typically web based
applications developed by adhering to coding standards and guidelines by
following a continuous Build-Integrate-Test (Agile) approach. Technical Trainee
will understand the software development lifecycle and has knowledge of the
overall application development space combined with a basic understanding of
the business and domain. Role will build basic code assigned modules and
features using available stacks and knowledge of programming languages
generally under supervision, will apply standard trouble shooting and debugging
concepts to achieve speed and efficiency.
Competencies:
- Understands and meets stated needs & requirements
of the stakeholders, brings contextual nuances in deliverables and work
output to truly partner with all concerned stakeholders.
- Adapts to other cultures and unfamiliar situations,
thinks on the feet & displays sense of urgency for completion of
deliverables.
- Encourages teamwork and collaboration by promoting
openness and dialogue, facilitates participation of self and other team
members in organizational decisions and motivates other team members and
drives pride and positivity in work. Exhibits professionalism in conduct
of work and respects others’ views.
- Displays excellent verbal and written communication
skills and interpersonal skills required to interact with colleagues
including customer, onshore counterpart, supervisors, team members,
business analysts and business teams.
Technical
Skills:
Sound
under standing of any of the program languages preferably asp.net c#, SQL,
Basic
knowledge on Web API, angular, cloud, software testing concepts and so on,
Educational
Qualification and Experience:
Minimum
of 15 years of formal education - Graduate / Post Graduate in Computer Science
/ Information Technology.
(Preferably from 2020/ 2021/22 batches)

Process Associate (Entry Level Fresher Hiring)
First American (India) Private Limited Multiple LocationsMultiple Locations
5 days agoView more
Locations: Agartala, Aizawl, Bangalore, Gangtok, Guwahati, Hyderabad, Imphal, Salem, Tezpur, East Siang, Shillong
Company preference - Locomotor Disability
DEPARTMENT : Escrow Production Services EPS
JOB FAMILY : Operations
REPORTING TO: Team Lead / Team Manager
SECTION – 1 - Job Description
• Process Associate search through Title /Mortgage documents when a property is to be
bought or sold for mortgage process .
• Consultant search through documents, maps, and records of sales available from
Realtors, banks, or the offices of surveyors and government agencies.
• They make sure that a property is not in foreclosure and that there are no restrictions on
its use or disputes about its borders. Once they are convinced it can be sold, title
examiners recommend that their agency issue a clear title for the property, and the
proposed sale can then proceed.
SECTION – 2 - ROLE RESPONSIBILITIES
• Search real estate records, examine titles, or summarize pertinent legal or insurance
documents or details for a variety of purposes. May compile lists of mortgages, contracts,
and other instruments pertaining to titles by searching public and private records for law
firms, real estate agencies, or title insurance companies
• We’re looking for someone with a deep understanding of the rules and statutes
governing real property titles, conveyances and transactions.
SECTION – 2 - PERFORMANCE EXPECTATION
KPI-
• Quality management
• Communication & Co-ordination
• Completing the daily productivity tasks
SECTION – 3 - Competencies:
1. Ability to understand the basic nature of the domain and relating that to entire value
chain of mortgage and title insurance solutions, Time Share property, Claims Servicing
& Claims Prevention etc.
2. Should have basic knowledge of MS office (Word, Excel & Power-point) and good
typing skills( Minimum typing speed 18 to 25 Wpm with 95% Accuracy rate ) .
3. Should have basic knowledge of US Mortgage and Title Insurance Concepts .
4. Ability to use these tools to perform required search and collate information
5. Ability to Process Simple, Medium and High complexity tasks.
6. Maintain compliance to the Quality metrics.
7. Ability to display the culture of FTR (First Time Right) While processing orders
Technical Skills:
Educational Qualification and Experience:
Minimum of 15 years of formal education – Diploma/Graduate (Commerce/Art/Business
Administration) (Preferably from 2020/ 2021/22 batches)
Professional work experience of 0 to 2 years.
Business Requirement:
- Regular Night Shifts (6 PM – 3AM /9 PM – 6 AM)
- CTC ranges 162,000 to 190,000/-LPA + Shift allowance + Incentives
- Permanent Work from home options is available.
- Should have good written and verbal Communication.
- Average typing skills.

Collections IHRC process
Synchrony HyderabadHyderabad
6 days agoView more
Locations: Hyderabad
Company preference - Locomotor Disability
Job Location: Hyderabad / Those who are willing to relocate to Hyderabad.
Qualifications/Requirements:
• Must have completed 10+2 or Graduation in any discipline
Role Summary/Purpose:
Handle past due or charged off inbound calls
Set up payment as per guidelines, partner with our cardholders on their unique situations & address situations that arise
Handle inbound calls surrounding consumer past due or charged off credit card accounts
Answer customer questions regarding statements, payment inquiries, account status etc.
Schedule payments where applicable on customer accounts.
Assisting them with unique servicing scenarios including but not limited to handling disputes, complaints, inquires that require special handling such as Bankruptcy, Deceased, SCRA etc.
Handle special customer scenarios arising from year end mailing, special projects etc.
Adhere to established standards for productivity and quality
Adhere to established Compliance guidelines, including completion of all required Compliance training successfully and on-time
Overtime hours as needed
1 -2 year of customer service experience in a call center environment & atleast 6 Months experience in a collections
Must be fluent in English
Experience working in an environment where service levels are tracked

Asst Manager- CC Sales
Godrej Capital ThaneThane
6 days agoView more
Locations: Thane
Job Purpose: Manage the Non voice customer service team
Qualification & experience:
• Mandatory: MBA (Any stream)
• 6+ years of experience in customer service management
Disability Type: Locomotor, Dwarfism, Low vision, and muscular dystrophy

Asst Manager - Customer Care
Godrej Capital MumbaiMumbai
6 days agoView more
Locations: Mumbai
Job Purpose: Manage the Non voice customer service team
Qualification & experience:
• Mandatory: MBA (Any stream)
• 6+ years of experience in customer service management
JD is attached

Contact Centre – Escalation Desk Officer
Godrej Capital ThaneThane
6 days agoView more
Locations: Thane
Job Overview:
- This position is responsible for resolving escalated customer issues and closing
emails/escalated calls that are received from customers and internal teams.
- Work on NPS feedback and create & track RCAs.
Job Description:
- This position is responsible for resolving escalated customer issues and answering
inquiries that are received from internal teams.
- Manage feedback received through NPS tracking and coordinate with customers via
calls or emails.
- Evaluate emails sent from frontline customer care team.
- Assist with creation of drafts for frontline customer care team members.
- Ensure 100% quality, Accuracy & TAT adherence. ?
- Coordinate with internal stake holders for resolution of customer complaints.
Desired Candidate Profile:
- Graduate with good English communication.
- Minimum experience of 4-5 years after graduation.
- Should have minimum 2 years of exposure in an HFC, NBFC or Bank
– Retail Assets
division.
- Should have handled a similar profile for at least 1 – 2 years.
- Should be dedicated and display integrity.
- Willingness to learn with an attitude of continuous improvement.

Assistant Manager - Treasury
Godrej Capital MumbaiMumbai
6 days agoView more
Locations: Mumbai
Job Purpose This role requires the candidate to be able to source as well as sell down structured products (DA/ PTC)
Role
• Initiation of discussions with banks for Sale of portfolio
• Evaluating buy proposals for inorganic growth
• Maintaining relationships with arrangers and counterparties
• End to end preparation of proposals/ documentation for transaction
• End to end execution of transaction
• Supporting and coordinating with various stakeholders
• Monitoring credit/ pay-outs for purchased portfolios
Qualification & experience
CA / MBA
3-5 years front end work experience (Preferable in DA/ PTC transactions)
Essential skills
1. Handled front end DA/PTC transactions
2. Has raised funds through DA/PTC in current role
3. Aware of various regulations related to the transactions
4. Good communication skill, multi-tasking skills and presentation skills
5. Ability to work in a challenging and unstructured / dynamic environment
6. Skilful in planning tasks and able to prioritize work and ability to work strategically
7. Good Collaboration with various functions
8. Buy side knowledge of the transactions an added advantage

Executive - Legal
Godrej Capital MumbaiMumbai
6 days agoView more
Locations: Mumbai
Job Purpose: This role requires a dynamic candidate who can contribute to corporate legal activities at an NBFC.
Role:
- Assist and Close Contracts
o Creation of standard drafts of various Service Agreements, MSAs, NDAs etc and periodic review of said standard drafts.
o Assist in review, negotiation and closure of all vendor contracts (IT, HR, Business, Collections, General Contracts etc)
o Assist in review, negotiation of leave & license agreements, Letter of Intent, Amenities agreement etc.
o Review, execution & maintenance of Non-Disclosure Agreements (NDAs)
o Conduct execution at central level.
- Assistance in Preparation of Customer Loan Documents
o Assist in preparing loan documents for the Company for new/existing products,
o Conduct a periodic review of loan documents,
o Create a process & adopt practises for maintenance of loan documents (document dictionary, version control, tracking changes etc)
o Assist in review of loan documents for co-lending transactions initiated by the Company,
o Maintain repository of the loan documents finalised for co-lending transactions,
o Create and maintain contract management for co-lending transaction activities,
o Keep abreast with regulatory amendments impacting loan documents.
- Assistance for Digital Activities
o Assist in drafting of Terms of Conditions (T
& Cs) for various digital initiatives taken by the Company
o Conduct periodic review of the existing T & Cs
o Maintain repository of the all the Digital T & Cs.
- Supporting work related to Intellectual Property
o Assist in filing of IP Trademark applications & tracking approval status
o Maintain IP database
- Assistance in Legal Advisory
o Conduct research on various topics (legal advisory) on need basis
o Conduct legal review of SOPs of new processes, business requirements on need basis
o Conduct a detailed review & analysis of the Privacy Act & adopt practices in
accordance with Act for the Company
o Create a Legal Standard Operating Process (SOP) for the legal team to
operate for its daily conduct of activities
o Keep abreast with regulatory amendments impacting Company
- Maintenance of Legal Repository
o Maintain physical & digital repository of all executed contracts
o Maintenance of Legal MIS for all contracts
Qualification: Essential – LLB (5 year or 3-year course)
Preferred – LLB along with CS
Experience: A law graduate with 0-2 years of past work experience dealing with contracts orworking in a corporate legal team function of organizations; law firm experience may be considered. For freshers prior internship experience would be required.

Collections Process
Synchrony HyderabadHyderabad
6 days agoView more
Locations: Hyderabad
Company preference - Locomotor Disability
Qualifications/Requirements:
• Must have completed 10+2 or Graduation in any discipline
Role Summary/Purpose:
Phone Banking process, Handle inbound calls surrounding consumer past due or charged off credit card accounts
Ability to handle back to back calls & should be able to work for long hours
High integrity & ability to handle confidential information
Strong communication and interpersonal skills, Excellent analytical, verbal and written communication skills
High integrity & ability to handle confidential information

Telecaller / Customer Support
HDFC ERGO Multiple LocationsMultiple Locations
1 week agoView more
Locations: Chennai, Mumbai, Noida
Job Role:
Answering phones and explaining the product and services offered by the company.
Contacting existing customers as well as prospective customers.
Obtaining customer information and other relevant data.
Asking questions to the customer and understanding their specifications.
Resolving queries and issues related to the products and services.
Suggesting solutions based on customers’ needs and requirements.
Education qualification: 10+2, Graduate preferred.
Language : Hindi/English (preferred)
Communication skills : Need to know and should be able to communicate in English.
Job location : Bhandup, Mumbai, Noida 58 & Chennai.
Salary : 3 LPA to 6 LPA, depending the experience.
No. of openings : 15

Field Sales
HDFC ERGO Pan IndiaPan India
1 week agoView more
Locations: Pan India
- Maintain customer records, carry sales visits and acquire new customers.
- Give a brief about the product, features and benefits to the customers.
- Build and maintain relationships with customers.
- Achieve or exceed sales targets.
Education Qualification : 10+2
Experience required : Freshers can apply.
Disability: Locomotor preferred.
Location : Pan India
Salary : 2.5 LPA to 5 LPA, depending upon the experience.
Administrative Assistant
Big 3 Consulting Firm New DelhiNew Delhi
1 week agoView more
Locations: New Delhi
WHAT YOU'LL DO
In the capacity of an Administrative Assistant (“AA”) you are required to support multiple senior stakeholders based globally (APAC, Europe & US). At BCG, AAs are an essential part of the team and are expected to grow throughout their careers, building and improving their skills to match the evolving needs of BCG. Taking full responsibility for maintaining their stakeholders’ demanding schedules, our AAs are expected to act with initiative and be pro-active, as well as being able to handle confidential information with utmost discretion. The goal is to free up the stakeholders’ time, allowing them to focus on value added functional activities. This position is also expected to work with other AAs as part of a global team and may also be assigned by his or her supervisor to back up other support staff as required.
YOU'RE GOOD AT
- Performing successfully in a fast-paced, intellectually intense, service-oriented environment
- Interpreting rules and guidelines flexibly to enhance the business and in keeping with BCG’s values and culture
- Working successfully within a complex matrix structured organization
- Understanding and managing complex reporting relationships
YOU BRING (EXPERIENCE & QUALIFICATIONS)
- A graduate degree
- 4 + years of work experience from a professional services, hospitality or multi-national company background. Administrative experience would be an added advantage
- Excellent oral and written English language communication skills
- Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)

Territory Manager ( Medical Representative)
Dr. Reddy's Pan IndiaPan India
2 weeks agoView more
Locations: Pan India
Reporting to: Area Sales Manager (ASM)
Purpose
Prescription generation through promotion of products with key stakeholders viz. doctors &
chemists within assigned territory & providing superior customer service.
Minimum requirements:
Experience: 0-1years Sales Experience.
Required Education:
Any Graduate (Science / Pharmacy preferred) with consistent performance record.
Computer Knowledge (MS Office, Internet): To use various IT Applications (MS Office etc) in day-to-
day operations of field sales.
Key Skills Required:
ď‚· Communication, Positive body language in front of the customers. Self-driven, takes
initiative, collaborative, fast learning and positive mind-set.
ď‚· Influencing - selling the perception created by the PMT to the doctors. Convincing the
chemist/ stockist to keep the stocks.
 Learnability – to inculcate the product knowledge and marketing strategy related to
products every quarter and quickly convert it to Rx in the doctor’s chamber.
 Perseverance – To face the high rate of rejections associated with this job and keep the
spirits high.
Key Stakeholders:
External: Doctors, Chemists, Stockists, Purchase officer at hospitals and institute, Nurses and
attendants.
Internal: RSM, SM, Training, PMT, Unnati, CFA & HR/EST.
Responsibilities:
Sales Target Achievement: achieve growth and profitability in a given territory by generating
prescriptions.
- Influences the doctor to prescribe products and has a top-of-the mind recall of the products.
- RCPA - Check availability of doctor's requirement with the retailer and in case of non-
availability, book orders for retailers and stockists.
- Do regular potential analyses by auditing the prescriptions received by retailers, so as to
understand the prescription trends of doctors, and modify communication strategy used
accordingly so as to position products in a favorable manner.
- In Chamber Communication
o Based on the doctor product matrix, call objective, RCPA Finding etc. position the
call to achieve the objectives.
o Carry out the communication in the chamber by detailing products, discussing
literatures or any study with the doctor.
o Demand specific prescription support from the doctor.
- Ensure all the inputs are invested as scheduled without deviations/dilutions of HO strategies.
CRM and Business Development: build customer and market base for achieving present and future
business objectives.
- Understand the psyche of the doctor and ensure communication accordingly; Keep track of
specific customer needs and provide feedback regarding the same to ASM / RSM / HO.
- Device innovative approaches and strategies to build strong relationships with doctors.
- Analyze doctor's behavior and combat unfavorable behaviors (like disinterest, favoring
competitors etc.) by adopting the right strategy.
Compliance to field processes: Follow all the field processes as defined in the SOPs
- Daily / Monthly Plan of Doctor, Chemist, Stockist Coverage
- Doctor Coverage – Core / Non-core
- RCPA
- Sync of daily call reports
- Expense Statements
- STP & SFC
- Updates customer list as and when required
Stockist Management: ensure a good relationship with stockists and correct and timely sales
reporting.
- Collection of Weekly and Monthly Secondary statement and analyze the same to assess the
movement of products for better planning of subsequent week / month.
- Sharing feedback about customer/ activity with Stockist for adequate product availability.
- Liquidation plan for near expiry and slow-moving products.
- Breakage management.
- Ensure sales closing and formula order generation at each stockist.
New Product Launch: ensure successful launch of new products
- Conduct surveys for understanding the potential market for the new product
- Launch activities/ camps/ CME’s etc. as per plan to gather momentum for Rx for new
products in liaison with PMT.

Manual Tester
CAI BangaloreBangalore
2 weeks agoView more
Locations: Bangalore
Job Description:
We are seeking a Manual Tester to join our team, and we welcome neurodiverse candidates. The role involves testing software applications manually to identify defects or bugs. No experience is necessary as we provide training. You should have good attention to detail, be willing to learn, and have a passion for technology. Your responsibilities will include designing test cases, executing them, and reporting any issues found. Our goal is to ensure the software works as intended and meets user requirements. You should be comfortable working in a team environment.
Location: Bangalore
Disability type: Neurodiverse only
Requirement:
- Candidate should be willing to work from 12-9 pm with a 1-hour break in between. They can take small breaks in between to refresh.
- All the work needs to be completed on the laptop, so the candidate should be acquainted with the basics of working online and on the laptop.
- It would be great if we get candidates who have some kind of background on testing or if not so then candidates who have some kind of work experience. If we can’t find both categories, we are more than willing to train the candidates provided the candidate is interested to get trained.
- For freshers, the CTC would be approx. INR 3LPA. For experienced candidates, we can negotiate based on their expectations.
- The candidate should be able to communicate in English.