Job location : Mumbai

Core Responsibilities include the following:

Ø  Understanding the insurance business and its products to have a clarity of the brand, it’s USPs and respective product features

Ø  Understanding the compliance and legal procedures from product perspective

Ø  Preparing content calendar & monthly content scope depending on the trends, events, occasions, seasonality that will help from search perspective

Ø  Closely working with SEO Managers, Product Managers, UI/UX team to ensure the content delivery is as per their expectations

Ø  Writing content pieces for general insurance line of businesses which would be for brand, product related &from sales perspective

Ø  Optimizing current copy of a website banner & content sections of respective line of business page

Ø  Blog writing and Quora posting

Ø  Press release writing (as well as other forms of PR--media pitches, articles, etc.)

Ø  Info graphiccontent writing

Ø  Slide sharecontent creation

Ø  Video Content creation

Ø  Researching on new ideas/trending topics for respective line of business within a variety of industries

Ø  Doing competitive research and provide insights to develop the content

Further requirements include the following:

Ø  A working knowledge of SEO and how it applies to content marketing

Ø  Basic knowledge of HTML

Experience:

Ø  More than 3-4 years of experience in content writing and copywriting

Ø  Prior experience in the BFSI sector at client-side or agency would be preferable

Job Purpose:
We are looking for a Diversity and Inclusion Manager to cultivate a supportive and inclusive work environment for our employees. The Manager HR’s responsibilities include crafting fair company policies, implementing inclusion programs and applying objective hiring procedures and manage employee engagement.

Disability Type: Locomotor, Dwarfism, Low vision, and muscular dystrophy 

Role: 

 Research, develop, recommend, and execute creative strategies to foster the organizations diversity goals.

 Review current practices and policies, assessing and analyzing the extent to which they support or hinder the company’s diversity goals.

 Collect and analyze statistical data to evaluate the companies population in accordance with diversity standards and goals.

 Drafts and implements recruiting and hiring strategies to attract employees from diverse backgrounds.

 Maintains knowledge of diversity-related issues, legislation, and best practices.

 Provides training and policy updates to colleagues, ensuring legal compliance of management and human resources staff.

 Ensure adherence to all compliance processes both from timelines and quality of how these processes are experienced by employees

 Will be first point of contact for any employee grievance. Should facilitate education of all employees in the region on POSH and other mandatory trainings

 Develop and execute employee engagement initiatives, programs, and events that align with GC’s goals and values.

 Partner with HRBP teams to implement employee engagement surveys, analyze results, and recommend action plans.

Qualification & experience, Essential skills:

 Years of experience – 4+ years’ experience in HR & DEI

 Qualification – Preferred MBA in HR from a good BSchool or graduate with relevant work experience.

 Ability to work in unstructured and evolving situations with an open mind

 Take initiatives, strong execution skills, forward thinking ability to anticipate hurdles

 Display high degree of empathy and influencing to connect with employees, agencies etc.

Other details: 

Hybrid working

May involve travel to other office locations

This role requires the incumbent to manage the entire execution & operations for all paid performance driven campaigns carried across Search, Display and Social platforms, as well as on other non biddable platforms for few products (LOBs). Efficiently manage the paid campaigns budget with appropriate optimization strategies in order to deliver the business KPIs.      

Responsibilities –

1.       Key responsibility is to achieve periodic performance marketing & business goals at an optimal cost from paid channels

2.       Efficiently forecast, plan & rationalize yearly & monthly paid channels business numbers & strategy

3.       Drive paid performance channels like Google AdWords, Bing and Social paid accounts to set up, execute and optimize campaigns using a structure and strategy that best suits business goals

4.       Daily & weekly analysis of performance in detail from all channels and share insights

5.       Perform regular SQR and keyword performance analysis for keyword expansion and optimization as well as negate non performing keywords

6.       Write attractive and concise ad copies, research competitors advertising and perform A/B  testing on a regular basis

7.       Create and test multiple landing pages on an ongoing basis for different categories, themes and campaigns

8.       Closely monitor daily budgets and adjust bids on all platforms in order to meet the business targets

9.       Produce daily, weekly and monthly reports for management and track KPIs to assess performance and pinpoint issues

10.   In-depth analysis of campaign data through different cuts and take necessary actions to meet business goals.

11.   Handle operational add-ons and ensure timely payments are done to partners

12.   Staying informed with Paid Search industry best practices, new trends and technologies and platform updates (e.g. AdWords, Bing, etc.)

13.   Maintain organized & systematic task tracker

14.   Brainstorm with colleagues to learn & understand best practices used in other LOBs/products

Skills and Experience Required:

1.       Have a successful track record of running campaigns across major performance channels (i.e. Google Adwords, FB, Discovery & Programmatic) and a hands-on knowledge of different bidding and optimization methodologies.

2.       Minimum 2 years of Google Ads, Bing & Facebook AdManager account management experience required

3.       Google Ads & Facebook Blueprint certification is an added advantage and Google & Adobe Analytics experience will be a plus

4.       Must have handled the budget of 50L+ monthly on Google Adwords

5.       Experience with technologies and best practices for creative/content design

6.       Strong knowledge on terms like ROAS, COA, QS, CTR, Ad Rank, Split Testing, Landing Page, etc

7.       Excellent written and verbal communication & ppt skills.

8.       Require strong excel skills

Disability - Any

Job location - Bhandup, Mumbai

Profile: Merchant Onboarding Specialist (FTE)

Salary: INR 3.85l - 5.8 lakhs  | ESOPs - 4 lacs 

Location: Banaglore

Disability Type: Locomotor, Dwarfism, and muscular dystrophy

Job purpose

The merchant onboarding specialist acts as the primary interface between Phonepe and our

merchant business partners. The onboarding specialist will be responsible for providing timely and

accurate operational support to the business team in onboarding the merchants on to the Phonepe

platform. The successful candidate has an immediate, distinct effect on the experience of Phonepe

Merchants. A merchant specialist is expected to address chronic system issues, provide process

improvements, develop internal documentation, and contribute to a team environment, all while

adhering to service level agreements.

Duties and responsibilities

● Primarily handling business team escalated cases daily and processing of merchants account

for activation doing KYC.

● Working with the internal stakeholder to extract the resolution.

● Identify opportunities for process improvement, considering the merchant experiences

● Proactively help to resolve Merchant concerns in a timely, professional and positive manner,

escalating issues to next level or other internal stakeholders, as needed

● If required need to connect with the merchants via Phone or non-voice channel, to

understand and work on the case efficiently and effectively

● Flexible to take up extra initiative or additional work as per the organizational requirement

● Possesses detailed knowledge of merchant onboarding, to handle merchant/KYC related

cases

Educational Qualification & Experience

● Education – Graduate in any stream (10+2+3)

● Skills – Best written and communication skills & MS Office knowledge

● Candidates with relevant (Merchant Helpdesk / Customer Experience) preferred

● Experience – 2 to 4 years

PhonePe Full Time Employee Benefits

● Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life

Insurance

● Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency

Support System

● Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance

Program, Day-care Support Program

● Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy

● Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS,

Leave Encashment

● Other Benefits - Higher Education Assistance, Car Lease, Mobile & Broadband

Reimbursements, Salary Advance Policy

Position Finance Executive(contractual)

Location: Bangalore 

Salary:  INR 6 lakhs CTC

Disability Type: Locomotor, Dwarfism, and muscular dystrophy

Job Type: Offrole

Qualification MCom/ ICWA Inter/ CA Inter(3 to 5 years)

Experience 3 to 5 Years

Knowledge:
Knowledge of Accounts Payable Invoice validation

Accounts Payable End to End process knowledge

Month End Accrual processing and accounting

Knowledge of GST & TDS

Knowledge on AP related accounting entry

Good Analytical Skill

Bank & Vendor Reconciliation

Good Excel knowledge

Good written & oral communication

Experience in Oracle ERP (Preferable)

Profile: Inside Sales Executive

Location: Bangalore 

Salary: Upto 5 LPA

Disability Type: Disability Type: Disability Type: Locomotor, Dwarfism, Low vision, and muscular dystrophy

Desired Skills and Experience

● 1-2 years of sales experience in SaaS or in a B2B setup. Experience in the payment industry or

ecommerce would be an advantage.

● Can communicate effectively and persuasively to a high volume of ecommerce business in a day

● Self motivated and result oriented personality.

● Strong interpersonal skills and an ability to build rapport with merchants

● Should know how to use basic sales tools

Role

● Maintain a healthy pipeline by identifying potential merchants (Online Websites only)

● Achieve sales targets consistently. Should be able to build excellent Product understanding and be

merchant centric

● Keep an eye on various competition solutions/products being offered to

● Get more insights from online merchants and understand their pain points (SR’s ,dashboard, etc).

● Escalate effectively and immediately, when faced with internal blockers.

● Strong communication skills, oral & written. Excellent presentation skills

● Understand product and various solutions

● Own the end-to-end sales cycle: advance sales opportunities from qualified leads to going live.

● Maintain a comprehensive record of sales actions within CRM system

● Work cross-functionally to ensure merchant service and improve sell-side opportunities

UX/UI Web Design and Development Manager

Experience: 3-4 years of experience as a UI/UX designer, preferred.

Location: Mumbai Bhandup

As a member of the Digital Sales team, this person will be designing and implementing all experiences a user has when interacting with our web pages and web/mobile app screens. Will have to work closely with product managers to ensure seamless web/mobile design and successful implementation of UI/UX best practices and principles across all our digital platforms.

What you will do

· Gather and evaluate user requirements in collaboration with product, marketing and development teams

· Create user-centered designs by understanding business requirements, user journeys, customer feedback, and usability findings

· Quickly and iteratively illustrate design ideas creating user flows, sitemaps, wireframes and prototypes

· Ensure the voice of the customer is present by incorporating customer feedback, usage metrics, and usability findings into design

· Create original graphic designs (e.g. images, sketches and tables)

· Prepare and present mock-ups to internal teams and key stakeholders

· Identify and troubleshoot UX problems (e.g. responsiveness)

· Conduct layout adjustments based on stakeholders and user feedback

· Adhere to branding guidelines and style standards on fonts, colors and images.

Disability - Any 

Location - Mysore, Khandala & Sriperumbudur

Asian Paints is hiring interns and full-time job candidates for multiple roles across India. 

This role is for Persons with Hearing Impairment Only

It is on-site role in Sanand, Gujarat

Roles and Responsibilities

• Retrieving and laying noodle cakes

• Stacking noodle cakes into a large pack of 520 grams

• Sealing the pack 

• Stacking the packs into a cardboard box of 6 packs each

Qualifications

12th pass 

 Customer Acquisition Minimum of Rs. 25 Lakhs and above investable surplus 

• Manage Private Wealth, Portfolio Advisory and AIF fund related queries 

• Ensure delivery of various MIS reports as per requirements 

• To develop short term and long-term sales strategies for the Private Wealth business in line with the overall  strategic goals of the organization 

• To establish standardized and efficient sales processes to ensure quality control and efficient customer service  delivery 

• Achieve a balance of revenue streams through sale of Advisory, Portfolio Management Service & AIF which will  build a steady annuity flow  

• To drive strong client servicing and client engagement parameters, to enhance market credibility and deliver  superior value proposition 

• Continuous learning, to be better equipped than our competitors 

• To closely observe, evaluate and monitor the client positions, portfolio allocations and ensure that they fall within  risk and advisory parameters as laid down by Risk, Compliance and Research Teams 

• To ensure adherence to internal and external Financial advisory guidelines and Risk Policies and ensure standards  are in place to minimize mis-selling instances 

• To continuously scan the competition/market and report on emerging trends or any new development or business  opportunities for Wealth Management (WM) 

• Revenue Generation 

• Build Asset Under Advisory (AUA) 

• Customers Success is Our Success. 

• Graduate (Mandatory) 

• At least 2-3 years working within a sales environment preferably in a proactive telemarketing role. 

• Fluency in English, Hindi & any one regional language

• Excellent communication skills – verbal and written & Excellent telephone skills

• High degree of accuracy

• Willing and able to work extra hours on occasions to complete tasks

• Willing and able to attend company meetings which take place outside of normal working hours (approx. one per month)

• NISM certification preferred

Broader Role / Responsibilities

• Responsible for ‘Client Retention’ by delivering exceptional service through multiple channels (Phone, Email, Social Media) throughout the subscription tenure

• First Call Resolution (FCR) of any customer complaint or concerns (if any)

• Seek genuine feedback proactively from every client and aim to resolve issues in customer’s favor

• Guide and advise clients the disciplined ways of investing in equities by highlighting the importance and benefits of wealth creation in long term perspective

• Excellent Product Knowledge, understands company’s vision and business strategies (Subject Matter Expert)

• Regular and timely follow-up with clients to ensure ‘Satisfactory Customer Engagement’

• Reach maximum clients each day and maintain healthy business relationship to sustain continuity

• Making minimum 100 to 120 calls per day and deliver Talk-Talk time as per business productivity benchmark and standards

• Identify, address and resolve client’s primary concern/query and identify opportunities further business opportunities and prospects for building client-company relationships

• Delivers daily productivity, C-Sat and Retention Goals as per the business requirements (KPI)

Requirements

• Graduate (Mandatory) 

• At least 2-3 years working in Customer Service, Client Relationship or Retention environment

• Telemarketing/Tele-calling in BPO, Relationship Advisor experience, or any Customer facing role (vocal) in a BFSI / Finance sector is considered.

• Excellent Communication Skills with Telephonic Etiquettes (Written & Verbal) 

• Fluency in English & Hindi is must

• Highly Customer Centric, Responsible, Result Oriented, Assertive & Punctual in all aspects

• Takes complete ownership of C-Sat and is innovative to excel the odds

• Be proactive in taking up additional responsibilities

• Is flexible and ready to extend shift hours in need of business requirements and deliverables

• Joining Time: ASAP (Batch Dates Given)

• CTC: Max upto INR 3 lakhs per annum (Rupees Three Lakhs Only)