Data Entry & CRM Executive

Job Title: Data Entry & CRM Executive

Location: Remote (Mumbai will be preferred)
Employment Type: Full-time
Experience Level: Entry to Mid-level

About the Role:

We are looking for a detail-oriented Data Entry & CRM Executive to manage, update, and maintain accurate data within our CRM systems and databases. The ideal candidate will be responsible for ensuring the integrity of customer and business data and supporting sales and marketing teams with relevant, up-to-date information.

Key Responsibilities:

• Enter, update, and maintain data in CRM and other systems with a high level of accuracy.
• Ensure data quality by performing regular audits and validations.
• Create and update customer profiles, contact information, and deal records.
• Assist sales, marketing, and customer service teams with CRM-related tasks.
• Generate and share reports from CRM systems as needed.
• Maintain confidentiality and security of all company and client information.
• Identify and correct data entry errors or duplicate records.
• Support campaigns by segmenting and managing mailing/contact lists.

Must-Have Skills:

Technical Skills:

• Proficiency in CRM software (e.g., Salesforce, Zoho CRM, HubSpot, Freshsales, etc.)
• Good command of MS Excel / Google Sheets (VLOOKUP, Pivot Tables, Data Filters, etc.)
• Strong typing speed and accuracy
• Required educational qualifications- Bachelor’s degree in Business Administration, Computer Applications, or any related field.
• Openness to hiring freshers- 3 to 5 years of experience