Executive - Operations

Position Title-  Executive - Operations
Department- Ops & Services
Division- Kohler India Technical Center, Pune
 

Role and Responsibility:
1. Stakeholder management
a. Work with internal & external stakeholders to generate the data for the intercompany
sales through internal platform.
b. Ensure accuracy and completeness of the data for subsequent processes by
coordinating closely with internal stakeholders including functional leaders.
c. Provide excellent customer service and address any concerns or issues promptly and
professionally.
2. Service sales operation
a. Create service sales orders in SAP
b. Timely generation and issuance of intercompany invoices.
c. Ensure the master data updates in internal platform.
3. Manage AR & AP
a. Ensure the accurate billing and purchase records in SAP
b. Monitor and track payments.
c. Update payment records and reconcile any discrepancies or issues in a timely manner.
d. Perform regular account reconciliations to keep improving AP & AR.
4. Process control and audit
a. Maintain proper documentation of billing records, including contracts, purchase orders,
and supporting documents.
b. Verify the accuracy of billing information and resolve any discrepancies.
c. Ensure functional audit readiness and work to close the audit observations.
5. Process improvement:
a. Identify opportunities for process improvement in the billing cycle.
b. Collaborate with cross-functional Position Title-  Executive - Operations

Department- Ops & Services
Division- Kohler India Technical Center, Pune
 

Role and Responsibility:
1. Stakeholder management
a. Work with internal & external stakeholders to generate the data for the intercompany
sales through internal platform.
b. Ensure accuracy and completeness of the data for subsequent processes by
coordinating closely with internal stakeholders including functional leaders.
c. Provide excellent customer service and address any concerns or issues promptly and
professionally.
2. Service sales operation
a. Create service sales orders in SAP
b. Timely generation and issuance of intercompany invoices.
c. Ensure the master data updates in internal platform.
3. Manage AR & AP
a. Ensure the accurate billing and purchase records in SAP
b. Monitor and track payments.
c. Update payment records and reconcile any discrepancies or issues in a timely manner.
d. Perform regular account reconciliations to keep improving AP & AR.
4. Process control and audit
a. Maintain proper documentation of billing records, including contracts, purchase orders,
and supporting documents.
b. Verify the accuracy of billing information and resolve any discrepancies.
c. Ensure functional audit readiness and work to close the audit observations.
 

5. Process improvement:teams to implement changes that enhance efficiency,
accuracy, and customer satisfaction.

6. Reporting:
a. Prepare and maintain reports for monitoring billing efficiencies including outstanding
invoices, payments received, and aging accounts.
b. Present findings to the management as needed.
7. Compliance:
a. Ensure compliance with relevant laws, regulations, and company policies related to
billing and invoicing.
b. Stay up to date with industry best practices and changes in billing procedures.

Internal Communication: For internal & partner use only.
What we are looking for from your experience
Experience requirement:
Experience and Skills:
A. Must Have’s
a. 2-3 years of experience in billing, invoicing, or internal sales in a global service organization.
b. Understanding of basic principles of finance and accounting.
c. Understanding of multi-currency transactions
d. Proficient in using billing software and tools, (e.g., QuickBooks, SAP, Oracle) as well as
Microsoft Office Suite (particularly Excel).
e. Strong attention to detail and accuracy.
f. Excellent organizational and time management skills.
g. Good communication skills, both verbal and written, to interact with internal teams and
customers effectively.
h. Ability to handle confidential information with integrity.
i. Problem-solving numerical and analytical skills.
j. Knowledge of basic accounting principles, Accounts Payables & Accounts receivables.
k. Ability to work independently and collaborate with cross-functional teams.
l. Prioritization and organizational skills to handle multiple tasks simultaneously.
B. Good to Have’s
a. Knowledge of billing regulations and compliance, such as tax requirements
b. Automation tools like Winshuttle
Educational Qualification requirement:
Bachelor’s or master’s degree in accounting, finance, or a related field
Organizational Relationships:
Reports to Manager – Supply Chain
 Regular interactions with Global Stakeholders.
 Frequent interaction with Internal stakeholders including Leadership teams.