Loss Runs Analyst - NA Renewal Services

Principal Duties/Responsibilities
 Handle mailbox as per process and timeliness.
 Working on Loss Runs requests received via Service Hub/Email.
 Prioritize and organize work on daily basis as per business requirement.
 Ensure adherence to compliance procedures.
 Completing Mandatory trainings on time.
 Work closely with onshore teams to ensure effective delivery of client service.
 Ensure ongoing, effective relationships with stakeholders (Internal - Offices/External - Carrier’s).
 Participate and contribute in potential process improvement areas.
 Deliver as per defined KPI's for the role - Maintain Quality, Productivity, Turnaround standards.

Top 6 Competencies
 Business Communication
 Analytical Skills
 Client Focus
 Creative and Logical Thinking
 Eye for detail
 Time management

Required Qualifications, Skills, Knowledge, Experience

Qualifications: 
Graduate (Any Stream)
Skills:
 Good verbal and written communication skills.
 Energetic, enthusiastic individuals.
 Logical thinking skillset is a must.
 Ability to learn new processes & systems and should be adaptable to changes.
 Ability to prioritize and organize tasks, work within stiff timelines.
 Ability to work independently and as part of a team.
 Ability to work under pressure and meet tight deadlines.
Knowledge:
 Good understanding of Insurance Principles.
 Good understanding and knowledge of MS office (Especially MS Excel).
Experience:
 Minimum 1 year experience in an insurance process preferable.