Senior Analyst, Facility and Security Technology

Cardinal Health

Experience
2–4 years

Locations
Bangalore

Website
Not Specified

Disabilities
Low Vision, Locomotor Disability, Dwarfism, Intellectual Disability, Speech and Language disability, Muscular Dystrophy

Department
IT and information security

Industry
Healthcare and Pharmaceuticals

Educational qualification
Bachelors

Posted 2 hours ago

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Job Description

What Facility and Security Technology contribute:
Security implements measures to safeguard the company's assets from circumstances and threats that would cause harm or loss.
Facility and Security Technology provides technical solutions for facility and security risk management. Creates security standards and deploys technology, including, but not limited to security systems, facility technology/ smart buildings, and the cyber-hardening of these devices.

Job Requirements
 Provide intermediate to expert knowledge and support for all systems supported by the department – 15%
 Assist Supervisor to create Standard Operating Procedure (SOP) documents and maintenance thereof – 10%
 Manage ServiceNow ticket queue to ensure resolution within SLA parameters – 20%
 Perform project and service programming, third-party service vendor scheduling, and remediation of service issues – 30%
 Complete tasks as assigned by Facility and Security Technology management – 10%
 Complete daily operations, conducting routine maintenance and performance analysis on supported systems – 20%
 Participate in hardware/software lifecycle management – 5%

Qualifications
 4-8 years of experience, preferred
 Bachelor's degree in related field, or equivalent work experience, preferred
 Knowledge of IP CCTV and access control system troubleshooting is essential
 Must be Lenel OnGuard and Milestone Systems Certified
 Essential networking skills include understanding TCP/IP, DNS, DHCP, VPNs, routing and must have ability to troubleshoot connectivity issues

What is expected of you and others at this level

 Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks
 Works on projects of moderate scope and complexity
 Identifies possible solutions to a variety of technical problems and takes action to resolve
 Applies judgment within defined parameters
 Receives general guidance and may receive more detailed instruction on new projects
 Work reviewed for sound reasoning and accuracy
 Ability to work in rotational shifts
 Must provide on call support to our clients