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6 months ago

Locations: Kolkata, Bangalore, Hyderabad

Job Description :

Kindly refer to the attached document

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6 months ago

Locations: Kolkata, Bangalore

Job Description:

Kindly refer to the attached document

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6 months ago

Locations: Kolkata, Bangalore

Job Description:

Kindly refer to the attached document

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6 months ago

Locations: Kolkata, Bangalore

Job Description

Kindly refer to the attached document

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6 months ago

Locations: Bangalore

Summary of Responsibility:

1. Service Delivery Performance

 At the direction of Director, drive performance excellence in delivery operations for the Autism2Work


 Collaborate with Team Leads on all client engagements and maintain regular cadence

 Recommend and implement process improvements to maintain and drive excellent customer


 Ensure that weekly/biweekly status reports are generated and carried out for all engagements

 Responsible for tracking and reporting Service Level Agreements (SLAs) and Key Performance Indicators


 Develop and maintain strong relationships with customers; serving as delivery liaison between Team

Leaders and Portfolios/Business Units

 Facilitate periodic account reviews while ensuring that identified issues are addressed

 Act as a mentor in modeling and upholding the values and mission of the Austim2Work program

2. Consulting

 Provide internal support and serve as the initial escalation point for Team Leaders

3. Recruitment and Onboarding

 Work closely with the Director in the coordination for Job Readiness Training activities, status updates

and pertinent onboarding details related to training

 Participate in Job Readiness Training and contribute to the candidate selection process

 Support Team Leads and pertinent parties to ensure onboarding and acclimation for new hires is

seamless in all engagements

 Assist Team Leads in creation and execution of training materials, resources and accommodations

 Collaborate with Director and Talent Acquisition in ensuring accurate job descriptions for client


 Screen and interview new positions within the program

4. Associate Development

 Initial escalation point of contact on associate issues

 Collaborate with Director to create learning and development initiatives for Team Leads and support

cross training efforts

 Assist Team Leads in creating and executing monthly assessments for team members

5. Sales Support –

 Provide support for the Client Advisory Executives team with presentations, briefings and customer calls

as needed. 

 Participate in marketing and outreach campaigns designed to increase the A2W footprint

 Assist with project scoping and input to SOW creation

 Attributes and Qualifications

 Sales support experience in complex technical environments

 Ability to prepare and present executive presentations

 In-depth experience of application development, support, technical services

 Effective in managing change in organizations

 Experience with issues, constraints and problems typically found in a support or development teams

 Experience in managing customer expectations

 Understands and experienced in issues such as IT productivity, performance management, service level

management, quality and rework metrics, SDLC, help desk

 Solid understanding of key ITIL disciplines and practical project management techniques

 Recognized as a leader to peers and subordinates

 Must have an active, hands-on operating style

 Excellent written, verbal, and interpersonal communication skills required

 Effective team collaboration and problem solving skills are critical

 Effectively and with determination strives for complete customer satisfaction

 Proven ability to leverage existing resources and contacts to achieve business results.

 Ability to quickly build trusted relationships internally and with customers

 Comfortable creating and presenting process documentation

 Flexible and able to adapt to new situations as the business demands

 Consultative Skills                                        

 Strong listening skills

 Strong facilitation and consensus building skills

 Ability to establish and maintain an environment of change and improvement

 Ability to build and maintain support and buy-in at all levels

 Leadership Skills

 Experienced manager of teams

 Ability to create plans to achieve specific results

 Takes ownership for achieving objectives

 Motivator and strategist

 Directs others to achieve objectives

 Excellent problem solving ability

 Provides Leadership/Oversight to other project/engagement managers to ensure quality delivery

 Can create delivery strategies to ensure quality delivery of multiple projects

 Personal and Inter-personal Skills

 Ability to see the big picture and communicate its value

 Ability to build trust and show empathy with developers and IT staff

 Communicates effectively with IT management (line and exec)

 Demonstrates confidence in outcome of project

 Process/systems focused

 Must have at least a BS or BA Business or Technical Degree

Technical and Project Certifications, specifically ITIL certification and PMP, are desired.

5 years of post-degree industry experience required.  Previous experience in solutions architecture and delivery

management a plus.

7 months ago

Locations: Bangalore


Looking for individuals who are Neurodiverse ( Autism Spectrum Disorder ,Dyspraxia, Dyslexia, Attention Deficit Hyperactivity Disorder, Dyscalculia, Tourette Syndrome, and others.”

Monthly Remuneration – Rs 15,000-20,000

Experience-  0-2 years

Duration – 6 months

Location – Bengaluru

CAI is launching a special Internship programme for neuro diverse Individuals with training support for manual Testers. It would provide end to end training , mentorship & handholding support for the selected candidates with a possibility of a full time role. It believes in the strength of the neuro diverse workforce & is piloting it’s acclaimed model in India.


Role & Responsibilities:

  • Analyse and clarification of requirements with a customer or a business analyst
  • Plan the process of testing
    • Write test cases (test scripts) - identify and prioritize test conditions addressing product risks and features to be tested.
    • define specific tests that must be designed for that area.
    • design test cases and sets of test cases to cover test conditions.
    • identify necessary test data to support test conditions and test cases.
    • schedule test executions in order
    • develop test procedures and other quality documentation: test plans, test cases, and status reports for management
  • Execute or delegate exploratory, automated, and regression tests;
  • Analyse actual results against the expected ones and add issue to a tracking system
  • Discuss fixes with developers, Track the life cycle of errors
  • Re-test fixed defects
  • Analyse testing 
  • Optimize the testing process
  • Analyse the teamwork processes
  • Improve processes
  • Maintain the test documentation
  • participate in the technical review process contributing behavioural viewpoint.

About the organisation

CAI is a global technology service firm with over 6,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company we have the freedom and focus to do what's right - whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.  

6 months ago

Locations: Chennai

Should be able to handle both inbound/outbound international calls(US clients)

Position Description: Act as an essential link between the client and the operations team. Attend client calls, interact with clients frequently, manage job queues and communicate feedback to the operations team.

Essential Qualifications: Graduate in any discipline

Technical Qualifications: MS Office Suite – PowerPoint and Excel fluency preferred

Experience: Fresher with good communications skills / 1 to 2 years experience in customer service

Work Schedule: Ability to work a flexible schedule during the night and weekend shifts

Client Communication/ Management

  • Interface with clients frequently and maintain an excellent relationship with them

Project Management

  • Oversee and coordinate the day-to-day workflow
  • Responsible for quality and timely completion of all assigned jobs
  • Constant interaction with team manager on any issues pertaining to the job

Team Management

  • Develop strong interpersonal relationships with the clients
7 months ago

Locations: Bangalore

Sheraton Grand Bengaluru Whitefield is looking for an instrumentalist to play during Sunday brunch every weekend.

Instrumentalists who play one/more of the below musical instruments may apply:







Address - Prestige Shantiniketan Hoodi, Whitefield, Bengaluru, Karnataka 560048

8 months ago

Locations: Kolkata, Hyderabad

Experience: 3-6 years of experience in Data Analytics, Data Visualization, ETL tools, SQL

and Python.

Location: Kolkata / Hyderabad /Bangalore

Job Summary:

A career in our Analytics Data Assurance practice, within the Risk and Regulatory vertical of Advisory

practice. It will provide you with the opportunity to assist clients in developing analytics and technology

solutions that help them detect, monitor, and predict risk. Help business leaders solve business problems

using the best of data analytics tools and technologies. You would also assist the practice grow in the

different US markets, build professional relationships and communicate effectively with stakeholders.

Job Description:

As a Senior Associate , you’ll work as part of a team of problem solvers with extensive consulting and

industry experience, helping our clients solve their complex business issues from strategy to execution.

Specific responsibilities include but are not limited to

▪ Provide support to our clients with the technology consulting solutions

▪ Work on data analysis provide insights using tools like SQL, Tableau, Power BI, Excel

▪ Data preparation and cleansing of raw data for analysis using tools like Alteryx, Python

▪ Work with global teams, attending the calls, asking relevant questions, providing status reporting to

different stakeholders

▪ Suggest the most suitable technical approach while working on business problems

▪ Building deep understanding of the business problem and apply the end user view to support the

issue/ challenges

▪ Working on multiple projects to provide solutions for end to end implementation and integration with

client systems including performing unit and system testing to validate analytic procedures against

expected results

▪ Participate in the conversion / integration of data into the production framework

▪ Must be an effective communicator, who has a proven record of providing consulting experiences to

global clients


▪ Communicating clearly when writing, speaking and/or presenting to project stakeholders

▪ Collaborating and working effectively with a geographically dispersed team

▪ Being responsive to client demands, project deadlines, and defect discovery and resolution

▪ Utilizing effective time management, especially prioritizing tasks in collaboration with team members


Must Have:

▪ Strong analytical and problem solving skills

▪ Very good SQL query writing skills

▪ Project experience on any ETL and/or data visualization tools like - Alteryx, Tableau Power BI

▪ Good communications skills- stakeholder management, status reporting experiences

Good to Have:

▪ Programming skills on Python or R

▪ Accounting experience

▪ Experience on Risk Management

▪ Consulting experience


Preferred Qualifications:

B.Tech (B.E), MCA from a reputed college/ University. MBA from a good business school

7 months ago

Locations: Bangalore

Sheraton Grand Bengaluru Whitefield is looking for a Bengaluru based Pianist to make their 5 star experience an extraordinary one.

Work Timings - 2 pm to 8 pm 

Address - Prestige Shantiniketan Hoodi, Whitefield, Bengaluru, Karnataka 560048

8 months ago

Locations: Kolkata

Kindly refer to the pdf for the JD

View Document
8 months ago

Locations: Kolkata

Kindly refer to the pdf for the JD

View Document
8 months ago

Locations: Kolkata

Kindly refer to the pdf for the JD

View Document
8 months ago

Locations: Kolkata

Kindly refer to the pdf for the JD

View Document
8 months ago

Locations: Kolkata

Kindly refer to the pdf for the JD

View Document
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