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Please refer to the attached document for JD

Company preference -  

Locomotor Disability

Visually Impaired 

Acid Attack victim

Cerebral Palsy

Chronic Neurological conditions

Dwarfism

Hemophilia

Intellectual Disability

Leprosy Cured persons

Multiple Sclerosis

Muscular Dystrophy

Parkinson's disease

Thalassemia

Digital Banking

Experience - 4-5 Years

Location - Noida

 Knowledge in FEBA net banking tables and DB structure

 Knowledge in full functionality of the e-banking product

 Work on the smaller customisation (10 days or less)

 Level 2 production support experience and Incident management (Proper Incident and problem

management working with various teams like infrastructure, development to resolve, analysis of

root cause for complex issues and outages)

 Working on the customisations of e banking (FEBA 11)

 Analyse the logs (HIF and middleware) to troubleshoot the issue. Co ordinating with other

departments such as CBS, mobile banking, and other channels.

 Patch deployment, batch jobs and cache refresh for the application

 Deployment support for monthly patch update, bug fixes and change request implementation

 Knowledge in Performance and security issue analysis in FEBA

 Primary Testing for the fixes received from vendor in T&D

 Monitoring Application services and availability

M Banking

Experience - 4-5 Years

Location - Noida

Job Description

•             Finacle Mobile banking technical support with a thorough understanding on FEBA

topology.

•             Should have understanding of Mobile Banking App architect (Hybrid / Native).

•             Development/Customization and parameterization of Finacle Mobile banking, as per the

business requirements.

•             Exposure to customization / patch deployment and releasing mobile app.

•             Analysis and preparation of system requirement specifications in accordance with business

requirements and provide solutions.

•             Exposure to web-based application is good to have

•             Direct support for on-going projects in respect of the assigned applications.

•             Ensure the developments/configuration changes technically interface successfully with

existing systems using the optimum methods.

•             Responsible for all future deployment of Mobile banking application, wrapping & upload to

Apple, Android stores.

•             Should have fair knowledge about platform compliances (Android & iOS)

•             Perform and assist the testing team during SIT and UAT phases definitions supplied.

•             Simulation of technical issues in test environments for detailed analysis and resolution.

•             Should be aware about the new technology, development, and trend around app in the

market.

•             Fair understanding of Business Requirement Document and Change Request process.

Company preference -  Locomotor Disability

2. Organizational integration - Classification of the position within the organization

Location / Country Kharagpur, India

Organizational Unit TML

Management Band Contractual

Organization Level On Contract

3. Reporting relationships - Reporting lines and clarification of functional deputies of the position

Reporting to

Line and functional reporting lines Lead SAP

Direct reports

if any, show numbers and job

title(s)

Supported by the solution provider’s development team

4. Overall target of the position

Responsible for ensuring smooth functioning of Salesforce CRM application, DB administration, license

compliance, User & Access Management, DR & BCP testing, Coordinating with development team &

vendors. Shall have techno-functional knowledge of Salesforce, integration with other applications

(APIs), Change management, patch management.

5. 5.1 Tasks & Responsibilities: (Key Responsibilities related to Salesforce CRM)

 Serve as primary system administrator for the TML Salesforce.com environment with 40+ users

and SAP Basis

 Handle all basic administrative functions including reports and dashboards, workflows, and other

routine tasks

 User account and access management, License & Risk management, and Patch Management

 Handling – IT Compliances, Internal Audit, ISO audit, ITGC audit

 Manage TML Salesforce data feeds and other integrations including background job

 Development / maintenance of Salesforce, knowledge of programming and able to do some

changes, testing & transport movement

 Change & release management - Understanding the requirement given by customer, interact

with customers, conduct impact analysis, planning, solution designing, Coordinating with support

team (development, testing, deployment & post implementation)

 Assist in training of new users, and grow the Salesforce.com skill set across the organization

 Effectively act as the liaison between our users, vendors, and the application development team

 Data backup, DR & BCP management

 Able to articulate and convert the business requirement into technical specification and engage

the solution developments partners wherever required.

5.2 Key Performance Indicators

Time taken to resolve the issue

Adherence to timelines

% of issues resolved

Availability of the critical systems

Customer Satisfaction Improvement

5.3 Autonomy/Authority

Area(s) where the position holder is the decision maker: Maintenance of the Salseforce system and Data

Base Administration.

Area(s) where the position holder provides recommendations: Change & release for new developments

/ modification in existing / process integration, patch management, user role & risk management.

6. Job Specifics (Exceptional characteristics related to the job, e.g. extensive travel time)

Stay abreast of the latest trends, new technologies and provide innovation solution

7. Profile: (competencies & knowledge needed to fulfill the position)

 Techno-functional knowledge of Salesforce CRM System and strong knowledge and hands on

work experience in Salesforce Admin / Basis activity.

 Excellent project management skills and a positive attitude

 Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and

manage laterally and upwards

 Creative and analytical thinker with strong problem-solving skills

 Must demonstrate exceptional verbal and written communication skills

 Must demonstrate ability to communicate effectively at all levels of the organization

 Ability to critically evaluate information gathered from multiple sources, reconcile conflicts,

decompose high-level information into details, abstract up from low-level information to a

general understanding, and distinguish user requests from the underlying true needs

 Ability to assess the impact of new requirements on Salesforce.com and all upstream and

downstream applications, systems and processes

7.1 Education & Trainings

Mandatory (Must have): 1. BE/B.Tech or MCA degree course from an accredited institution.

2. Certificate in Salesforce Admin (ADM201 and ADM211) certified

Desirable (Nice to have) : SAP Basis certification will be an added advantage.

Sales Cloud, Service Cloud and Developer certifications preferred

7.2 Professional Experience

Mandatory (Must have): Minimum 2 years

Desirable (Nice to have): Candidate with experience in manufacturing industry

7.3 Language Skills

Mandatory (Must): English & Hindi

Desirable (Nice to have) : Bengali 

Transportation Specialist

Job Description for Trans Ops Specialist – NOC

NOC Overview

NOC (Network Operation Center) is the central command and control center for ‘Transportation

Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA,

India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to

Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any

exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the

proceedings. Along with this tactical problem solving NOC is also charged with understanding

trends in network exceptions and then automating processes or proposing process changes to

streamline operations. This second aspect involves network monitoring and significant analysis

of network data.

Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation

and thereby has a direct impact on Amazon’s ability to serve its customers on time.

Purview of a Trans Ops Specialist

A Trans Ops Specialist at NOC facilitates flow of information between different stakeholders

(Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer

experience and business continuity. Trans Ops Specialist at NOC works across two verticals –

Inbound and Outbound operations.

Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is

picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on

Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.

Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck

leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on

Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC

and reaching customer premises.

A Trans Ops Specialist provides timely resolution to the issue in hand by researching and

querying internal tools and by taking real-time decisions. An ideal candidate should be able to

understand the requirements/be able to analyze data and notice trends and be able to drive

Customer Experience without compromising on time. The candidate should have the basic

understanding of Logistics and should be able to communicate clearly in the written and oral

form. Trans Ops Specialist should be able to ideate process improvements and should have the

zeal to drive them to conclusion.

Responsibilities include, but are not limited to:

· Communication with external customers (Carriers, Vendors/Suppliers) and internal customers

(Retail, Finance, Software Support, Fulfillment Centers)

· Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data

management systems) and to perform ad hoc reporting and analysis as needed is a plus.

· Develop and/or understand performance metrics to assist with driving business results.

· Ability to scope out business and functional requirements for the Amazon technology teams

who create and enhance the software systems and tools are used by NOC.

· Must be able to quickly understand the business impact of the trends and make decisions that

make sense based on available data.

· Must be able to systematically escalate problems or variance in the information and data to the

relevant owners and teams and follow through on the resolutions to ensure they are delivered.

· Work within various time constraints to meet critical business needs, while measuring and

identifying activities performed.

· Excellent communication, both verbal and written as one may be required to create a narrative

outlining weekly findings and the variances to goals, and present these finding in a review

forum.

 Providing real-time customer experience by working in 24*7 operating environment.

Basic Qualifications

 Bachelor’s degree

 10-24 months of work experience.

 Good communication skills - Trans Ops Specialist will be facilitating flow of information

between external parties

 Proficiency in Advanced Excel (pivot tables, vlookups)

 Demonstrated ability to work in a team in a very dynamic environment

Preferred Qualifications

*Logistics background and lean/six sigma training is a plus

* Proficient in SQL

Amazon is an equal opportunity employer

Position Summary 

Looking for a People Analytics – Employee Listening Analyst reporting to the NBS Center HR Services Lead, with functional dotted line to the Corporate People Analytics Specialist. In this role, you will support the roll-out of the Employee Listening strategy, collect data and analyze results, sharing insights at the Market and Zone Level in cooperation with the Zone AOA People Analytics Team. You will also be the face to Markets and Zones in the NBS Center for People Analytics methods and tools, analysis and visualization, providing governance support and reporting. You will also deliver enablement, by supporting HR stakeholders with capability building for strategic solutions.

A Day in the Life

You’ll play a pivotal role in supporting the HR function and the wider business with people analytics with:

Customer facing

Provide best in class service to the stakeholders. Communicate with Markets SPOCs and provide consultancy on employee listening; defining of proper tools and methods for surveying and data analysis and visualization.

Employee Listening Strategy roll-out

Implement and drive improvement of standards, frameworks, tools and methodology for Qualtrics, delivering also technical support.

HR Data Standards and Governance and Reporting

Prepare inputs for cross-CoC and CoS HR master data and analytics governance to ensure seamless, End-to-End alignment across HR, and consistent HR services delivery to all zones, businesses, functions, and markets.

Capability building on Qualtrics effective adoption in the markets in scope

Supporting Employee listening champions, HR professionals, line managers in the market

What will make you successful

•         Masters Level education or equivalent

•         Advanced level of English

•         Exerience in one of the HR function e.g. CoE, CoS, HRBP

•         Worked within a Matrix environment; achieving results through effective influencing, collaborating

•         Strong Stakeholder management experience

•         Experience and comfort working and leading projects in cross functional and geographical teams

•         Working knowledge and experience in evolving statistical methods and approaches to problem solving in business and HR

•         Strong Project management skills

•         Strong Service and Client orientation

•         Solid Analytical skills

•         Experienced PowerBI user

•         Experience in designing and administering surveys would be an advantage

Company preference -  

Locomotor Disability

Visually Impaired 

Acid Attack victim

Cerebral Palsy

Chronic Neurological conditions

Dwarfism

Hemophilia

Intellectual Disability

Leprosy Cured persons

Multiple Sclerosis

Muscular Dystrophy

Parkinson's disease

Thalassemia

Location Noida

Job Type Full Time

Years of Experience (as on November 2020) - 1+ years of relevant experience

CTC Offered Upto 4.5 lacs

Nature of Engagement-  Full time position

Direct Reporting - Reporting to Credit Manager-Policy

Target Companies - Banks /SFB/NBFCs-Regional Offices or Head Offices

Job Description –

LOS

 Implementation of credit policy changes in LOS.

 BRD preparation for any new requirement in LOS.

 Testing of new developments in LOS UAT.

 Discussion with vendor for new developments to be done.

 Resolution of daily issues if any while working on software.

 Changes in Insta calculator, if any to be done.

 Testing of existing functionality for its upgradation.

 Training to other credit verticals regarding new developments made.

 Discussion with other credit verticals for existing issues for upgrading software.

 Preparation of any ad-hoc reporting requests from RBI and / or other regulatory bodies.

License & Certification

 Desirable – Graduate/Post- Graduate.

 Desirable – Prior experience of Credit function.

 Preference would be given to those having IIBF certification/JAIIB/CAIIB certification.

Technical & Soft Skills

 Good Drafting skills

 Good Analytical skills

 Has worked on Finacle Software.

 Well conversant with MS Excel, Power-point and Word.

 Preference would be given to those having prior experience on working in LOS of any other

Bank/NBFCs.

Key Responsibilities:

• Handling operational tasks involved in a brand management team
• Coordination with Agencies , PO Management, Getting the creatives
• Providing Operations Support to Brand Manager

Requirements :

• Bachelor's or Master's Degree
• Background in Brand Management Preferred.
  
  

Location – Mumbai/Remote/Hybrid

Disability - Any 

Basic Qualifications

Post Graduate / MBA with consistently Good Academic Credentials

Preferred Specialisation:

Human Resources

Required Experience

1 to 2 Years Relevant Experience in a Consulting Firm, Human Resource Department (OD),

Market Research or Professional Services Firm.

Salary

As per market standards

Required Competencies

 Proficiency in Microsoft Office especially Excel & Powerpoint

 Excellent Communication and 'People' Skills

 Strong Analytical and Conceptual Ability

 Confident and Positive Attitude with Entrepreneurial Approach

 Confident, Result Driven, Quality Oriented and Team Player

Role and Responsibilities

Enabling Client Delivery and Supporting Business Development through analysis and client management -

 Responsible for carrying out consulting engagements with clients under the guidance of the Project Manager

 Managing specific accountabilities within a Project. e.g. Appreciative Inquiry Process, Survey Administration, Writing

Personal Development Reports/Plans.

 Analysing the Employee Survey findings and preparation of the report for client’s Leadership team.

 Project Managing Workshops. It includes needs analysis, development of workshop design, client management and

billing & collections.

 Supporting the Project Manager in Generating Business Leads and Writing Business Proposals.

 Writing Research Reports and Client Case Studies.

 Managing at least one Internal Process e.g. Client Feedback, Business Development Tracking, Collections, Website

Updation etc.

WHY SHOULD YOU APPLY?

 You will be joining our mission to help numerous organizations transform their workplaces and thereby impact

industry and society.

 You will have the unique opportunity to drive a pioneering study in the areas of workplace wellness in the

country and contribute to make India a healthy place to work.

 You will get the opportunity to learn continuously from the best employers globally

 You will have the opportunity to write articles, address seminars and be known as a thought leader.

 You will get an opportunity to build your individual brand by getting exposed to networks with the CXOs and

Head HRs of the best workplaces in India

 You will get to experience a unique and sought-after business model in this space.

Requirements:

• Qualified CA/ CPA, Graduate 
  
• Experience of External audit/US GAAP/US GAAS , PCAOB standard   
• 1-6 years of relevant experience
  

Please refer to the attached document for JD

Job Description:

The Selling Partner Support Associate acts as the primary interface between Amazon and our business partners. The Selling Partner Support Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A Selling Partner Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for  chat & emails

Roles and Responsibilities:

This includes, but is not limited to:

• The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers.
• Demonstrates effective, clear and professional written communication.
• Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers' issues.
• Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
• Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
• Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
• Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
• Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller's issues and questions.

Basic Qualifications:

• Education: Bachelor Degree in any discipline with 0-5 years of experience.
• Excellent written communication in English.
• Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.
• Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off.
• Candidates willing to work on chat & emails (concurrent blended profile)
• During the first four months (Training & Transition) no unplanned leaves are allowed.
• Ability to use a desktop/Laptop and familiarity with Internet Browsers, Windows OS, Microsoft Outlook and MS Office.
• Should be willing to service selling partners from all marketplaces across the Globe (Including India USA EU and ME)

 Additional Information:

Information security: You should be will to sign a undertaking pertaining to do's and don'ts in accordance to the data Security policy

Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Requirements:

• Graduation + Associate/Fellow  in Actuaries or Pursuing
• Skills: Life Insurance - Actuarial / Property and casualty -Actuarial
• Experience required: 0.6-6 years of relevant experience 

Job Description :

• The person will primarily work for Associate recruitment, Apprentice  – hence ITI, Diploma and Degree campuses.
• There will be hiring at scale.
• They will need good skills in excel skills to filter , sort and rank. How to use Microsoft forms, others web sites and apps.
• How to do a quick scan of the CVs received and identify red flags, fraud CVs etc, collect personal information
• Liaison with recruitment agencies.
• Manage calendars and track recruitment progress of candidates
• Block interview slots, take feedback
• Release offer letters, and talk with candidates.

Requirements:

• Graduate or Post-Graduate
• Prior Experience in Recruitment Preferred
• Excellent Excel and MS Office skills
• Must know Gujarati language 

Requirements:

• Any graduation, EA/CPA certification preferred

Desired Skills: