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Kindly refer to the pdf for the JD.

Function: Modular

Education: B. Arch or 3 / 4-year Full-time diploma in Interior Design from reputed institutes

Experience: Min. 3 years

Location Multiple locations: Bangalore, Hyderabad, Mumbai, Pune

Working Days: 5 days (Weekend will be working)

Company Overview

Pepperfry (www.pepperfry.com) was launched in January 2012 and has since changed the way Indians

shop for their homes.

Co-founded by eBay colleagues Ambareesh Murty and Ashish Shah, Pepperfry has the support of marquee

investors like Goldman Sachs, Norwest Venture Partners, Bertelsmann Investments, Zodius Capital, State

Street Global Advisors and Pidilite (the makers of Fevicol).

Over the years, Pepperfry has built strong differentiation across various aspects of the Furniture and Home

Products value chain. Pepperfry is an inventory light managed marketplace with high margin private labels

and its own factory to house big box supply chains.

Pepperfry’s unique omnichannel approach, category leading top of mind brand recall and a 50%+ share of

the online category traffic have helped it become the starting point for furniture purchases in India.

Job Description

The design consultant is a key position in the studio – someone who will effectively interact with customers

to understand their space requirements and translate it to reality through design. The designer should have

a deep understanding of design, ergonomics, materials & costing - someone who will handle a project from

start to finish.

Role Responsibilities

▪ Interact with customers to understand their design requirements in detail. Work closely with the sales

team to convert potential leads to happy customers.

▪ Be in-charge of the customer’s project from start to finish, which includes preparing 2D-3D designs,

presentations, BOQ and quotes, getting the material selection done with customers.

▪ Provide appropriate design consultation and inform customers about the processes & terms followed

at Pepperfry.

▪ Provide regular updates to the customers as well as to the management on project status & progress.

▪ Collaborate with merchant and fulfilment teams to ensure all project delivery timelines are followed and

we deliver excellent customer experience.

Desired Skills and Competencies

▪ Experience in independently handling interior design projects.

▪ Through knowledge and understanding of factory-made modular furniture (Kitchens, wardrobes, and

other storage units)

▪ Ability to translate customer’s requirements to design in 2D & 3D using CAD software (Proficiency in

AutoCAD, Photoshop, SketchUp)

▪ Knowledge of Engineered wood materials, wood finishes & hardware used in modular kitchens &

wardrobes.

▪ Understanding of costing for modular furniture and ability to read & understand production drawings,

BOQs & Cut lists etc.

▪ Excellent communication and presentation skills

Associated Behaviors

▪ Process oriented & methodical - to be able to understand and follow processes laid down by the

company for successful completion of projects.

▪ Attention to detail and accuracy in drawings, calculations.

▪ Understand current design and style trends in interior design.

▪ Proactive behavior – take charge of the projects till they are fully completed.

▪ Extreme customer centric behavior, a good listener.

▪ Effective verbal & written communication

Function: Studios

Education: Graduate from a reputed college – retail/business

Experience: 1.5-2years

Location: Mumbai, Ahmedabad, Pune, Delhi-NCR, Hyderabad, Bangalore, Chennai, Kolkata

Working: Days 5 days (Weekend will be working)

Pepperfry (www.pepperfry.com) was launched in January 2012 and has since changed the way Indians shop for their

homes.

Co-founded by eBay colleagues Ambareesh Murty and Ashish Shah, Pepperfry has the support of marquee investors

like Goldman Sachs, Norwest Venture Partners, Bertelsmann Investments, Zodius Capital, State Street Global

Advisors and Pidilite (the makers of Fevicol).

Over the years, Pepperfry has built strong differentiation across various aspects of the Furniture and Home Products

value chain. Pepperfry is an inventory light managed marketplace with high margin private labels and its own factory

to home big box supply chain.

Pepperfry’s unique omnichannel approach, category leading top of mind brand recall and a 50%+ share of the online

category traffic have helped it become the starting point for furniture purchases in India.

Job Description

The key purpose of the role of the Home Consultant is to gauge customer requirements accurately, suggest clientcentric design solutions, to increase profit maximization through studio sales and also lead the market penetration

and customer conversations across B2C, B2B and channel partner requirements.

Role Responsibilities

▪ Responsible to manage walk-in customers & assist customers in exploring product catalogue and provide

consultation in selection of products.

▪ Achieve all business milestones – conversions/sales

▪ Responsible to meet set targets

▪ Responsible for studio business growth & generating B2B orders through client meetings

▪ Responsible to conduct customer engagement activities to enhance awareness & footfalls

▪ Store Sales report – To prepare daily sales report (full funnel) to evaluate how far the store is from Sales targets

▪ Store Administration – Handling daily store activities, studio maintenance & upkeep & visual merchandise

consistent to Pepperfry Studio norms and SOPs

Desired Skills and Competencies

▪ Excellent communication, presentation & negotiation skills

▪ Very strong Client Service & Excellent relationship building skills.

▪ Problem-solving ability provide alternative solutions

▪ Detail focused, executes with excellence, and owns the outcome.

Associated Behaviors

▪ Strong listening skills

▪ Collaborative team player – Works well independently & with the team

▪ Strong professional work ethics, Customer and solution oriented

▪ Ability to build rapport with existing and potential clients (external and internal)

▪ Able to quickly develop knowledge of new market

1. Bachelor’s degree or higher of any faculty
2. 3+ years of industry experience as a software developer/engineer
3. Development skills in JavaScript/jQuery/AngularJS, HTML5, CSS etc.
4. Good proficiency and communication skills in English
5. ARIA or any other accessibility frameworks is a plus

Role Summary/Purpose: Customer Service Representative - To answer calls and to respond to general customer's inquiries, concerns and complaints. Arrange for services requested by the customer. Project a professional Company image through a phone interaction.

Essential Responsibilities:

• Service calls from Customers based out of US
• Solve queries and concerns on the call
• Arrange for Services required by the Customers
• Provide Customer with Product and Services information
• Follow up on Customers inquires and resolve
• Recognize, document and alert the Supervisor of trends in Customers calls
• Recommend Process Improvements

Qualifications/Requirements

• Must have completed 10+2 or Graduation in any discipline
• 0 to 5 years’ experience customer service experience in financial services industry
• Should have Customer Centric Attitude
• Excellent English Language Communication Skills
• Working Knowledge of Computers
• Professional Phone etiquettes and ability to work with teams
• Should be willing to work in rotational shifts and be flexible for Night Shift Timing as well
• Should be Open to Change

Desired Characteristics:

• Ability to work independently
• Ability to adhere to regulated and structured work environment
• Customer-service-focused-polite with sensitivity to our estate client situations
• Demonstrated analytical and problem-solving skills
• Ability to work in a rapidly changing, high-energy environment
• Flexibility in schedule, ability to work overtime
• Identify technological enhancements, promote simplification and implement Organizational/procedural changes

The employer would prefer candidates with Locomotor Disability and comfortable working in night shifts/rotational shifts 

Looking for candidates who can Translate into English from the following languages

Odia, Bengali, Telugu, Tamil, Kannada, Bhojpuri, Gujarati, Sindhi, Sinhala, Punjabi, Urdu, Marathi, & Malayalam

Job summary

At Alexa Shopping, we strive to enable shopping in everyday life. We allow customers to

instantly order whatever they need, by simply interacting with their Smart Devices such as

Amazon Show, Spot, Echo, Dot or Tap. Our Services allow you to shop, no matter where you are

or what you are doing, you can go from 'I want that' to 'that's on the way' in a matter of seconds.

We are seeking the industry's best to help us create new ways to interact, search and shop. Join

us, and you'll be taking part in changing the future of everyday life.

We are seeking Data Associate for our annotation and data analysis operations team. This team

plays a critical role in improving Alexa’s natural language understanding leading to improved

CX quality metrics and positive business impact. The Data Associate must have a passion for

data, efficiency, and accuracy and will work under the direction of Operations manager and

Sr.Data Associates. Specifically, the Data Associate will:

· Process annotation & data analysis tasks with high efficiency and quality in a fast paced

environment

· Deliver on assigned SLAs and KPIs like productivity, turnaround time, quality etc

· The tasks will be primarily repetitive in nature and will require the individual to make

judgment-based decisions keeping in mind the guidelines provided in the SOP.

· Contribute in team initiatives to improve overall process efficiency and quality

Internal job description

At Alexa Shopping, we strive to enable shopping in everyday life. We allow customers to

instantly order whatever they need, by simply interacting with their Smart Devices such as

Amazon Show, Spot, Echo, Dot or Tap. Our Services allow you to shop, no matter where you are

or what you are doing, you can go from 'I want that' to 'that's on the way' in a matter of seconds.

We are seeking the industry's best to help us create new ways to interact, search and shop. Join

us, and you'll be taking part in changing the future of everyday life.

We are seeking Data Associate for our annotation and data analysis operations team. This team

plays a critical role in improving Alexa’s natural language understanding leading to improved

CX quality metrics and positive business impact. The Data Associate must have a passion for

data, efficiency, and accuracy and will work under the direction of Operations manager and

Sr.Data Associates. Specifically, the Data Associate will:

· Process annotation & data analysis tasks with high efficiency and quality in a fast paced

environment

· Deliver on assigned SLAs and KPIs like productivity, turnaround time, quality etc

· The tasks will be primarily repetitive in nature and will require the individual to make

judgment-based decisions keeping in mind the guidelines provided in the SOP.

· Contribute in team initiatives to improve overall process efficiency and quality

Basic qualifications

· A Bachelor’s Degree with 0-1 year relevant work experience

· Excellent communication (written & oral) skills especially in English. Hindi Language is a

plus.

· Strong analytical, problem-solving, and logical reasoning skills

· Excellent MS office skills especially MS Excel

· Comfort working in a fast paced, highly collaborative, dynamic work environment

Preferred qualifications

1. Prior work experience in an Operations related job profiles. 2. Experience managing or

analysing data sets

Candidates will be tested for their basic verbal and analytical abilities through Amazon’s online tests. Additionally, if required, Atypical advantage can support the candidates through this process.

Location - (Telangana, Maharashtra, Karnataka, Uttar Pradesh, and Tamil Nadu)

Disability Type - Locomotor Disability 

Location: Mohali, Gurgaon and Hyderabad 

Shift Timing: Rotational
Educational Qualification: Graduate from a recognized university;

Selection Rounds:

• Personality Evaluation Assessments
• Panel Interview

Roles and responsibilities:

• Understanding of Ecommerce platforms and various categories of products
• Prior experience on using Ecommerce platforms for purchase of products
• Ability to comprehend and categorize products based on their attributes and features
• Good comprehension skills and attention to detail
• Work on repetitive tasks and maintain high level of accuracy and productivity
• Adaptable and should be working with tight deadlines
• Self motivated, passionate and should be comfortable with fast paced environment
• Punctual and flexible to shift changes
• Other duties as assigned

Role Summary: Collections In House Recovery Representative is required to handles incomings /

Outbound calls from Customers.

Essential Responsibilities:

• Handle incoming / Outbound Calls

• Effectively use our current settlement process to verify if card holders are eligible for settlement

arrangements

• Set up settlement arrangements for eligible cardholders

• Help understand and analyze accounts

Qualifications /Requirements:

• Must have completed 10+2 or Graduation in any discipline

• 1 to 6 years’ experience customer service/collections experience in financial services industry

• Excellent interpersonal skills to include handling of interpersonal conflict

• Superior written and verbal communication skills at all levels of the organization

• Strong PC Skills

• Self-motivated, self-directed

• Active listening skills - ability to handle difficult customer situations with professionalism

• Possess a high level of integrity

• Team Player and excellent analytical skills

• Should be open to work in shifts/rotational offs

Desired Characteristics:

• Ability to work independently

• Minimum 2 year’s managing process workflows in a financial services industry

• Ability to adhere to regulated and structured work environment

• Customer-service-focused-polite with sensitivity to our estate client situations

• Demonstrated analytical and problem-solving skills

• Previous collections experience; knowledge of current collections applications (i.e.

Genius/FDR/Workstation etc.)

• Ability to work in a rapidly changing, high-energy environment

• Flexibility in schedule, ability to work overtime

• Experience in account review or surveillance

• Credit card operations experience

• Strong verbal and written communications skills

• Good understanding of Collection procedures and concepts

• Identify technological enhancements, promote simplification and implement

Organizational/procedural changes 

Role Summary/Purpose:

Support model validation initiatives related to quantitative analytic modeling with the Synchrony

Model Risk Validation team.

Essential Responsibilities:

• Validate the accuracy and performance of statistical models and identify issues requiring

further investigation, including those developed using machine learning techniques.

• Perform in-depth analysis or large data sets and assist in the review and maintenance of

relevant model and model validation documentation.

• Liaise with the retail finance business teams to uncover and highlight risk associated with

models.

• Prepare reports for senior management and retail finance business teams and facilitate

discussions on key analytics.

• Perform other duties and/or special projects as assigned

• Explore new emerging analytical tools and technologies and train the team members in the

same.

Qualifications/Requirements:

• Bachelor’s or Master’s degree in Statistics, Mathematics, Economics or related quantitative

field is required

• Minimum 2+ years of experience in statistical modeling preferably in risk analytics model

validations position

• 2+ years of experience in statistical tools like SAS, Python, R, Advanced Excel Macros.

• Strong experience in exploring new emerging tools and technologies for the benefit of

business.

• 1+ years of experience in risk analytics in model validations is preferred.

Desired Characteristics:

• 2+ years of experience with statistical tools like SAS, Python, R, Advanced Excel Macros.

• 1+ years of experience in handling large data sets for statistical analysis / modeling and

handling large amounts of data and analyzing for trends.

• Knowledge on the application of regulatory requirements for Model Risk (e.g. SR 11-7/OCC

2011-12) is preferred.

• 1 year of experience in development or testing in Pig, Spark, Python, or similar applications is

preferred.

• In-depth theoretical understanding and utilizing modeling techniques supporting one (or

more) of the following: Big Data Analytics, Machine Learning, and / or Decision Models

(Behavior, Credit, Fraud, etc.)

Role Summary/Purpose:

The AVP, Digital Analytics will be part of Analytics Center of Excellence rolling up to Synchrony

India. The candidate will be responsible for leading offshore digital measurement solutions team

supporting strategic digital initiatives spanning across multiple platforms. The candidate is also

responsible for building partnerships with various US stakeholders and work directly with the

business in catering to the end-to-end digital needs.

Essential Responsibilities:

• Provide thought leadership and drive the team to execute strategic projects that measure

customer experience on various digital applications

• Work with onsite stakeholders and various process owners in marketing, technology and digital

teams to plan and implement strategic priorities

• Effectively plan, manage and deliver digital solutions through agile teams

• Proactively discuss project requirements, propose changes in scope, identify potential

opportunities, and devise contingency plans

• Closely track and monitor progress of projects, and strictly adhere to timelines

• Implement best practices across teams and ensure 100% accuracy

• Lead & manage the development of team members. Mentor them on analytical and technical

skills

• Drive and lead strategies that leverage digital data to derive insights which deliver positive

business impact

• Identify potential growth opportunities and proactively plan and hire new resources

• Proactive & Regular communication with Stakeholders on Projects & People

• Continuously review and enhance the existing operating process

Qualifications/Requirements:

• 8+ Years of working experience in Analytics domain with at least 3 years in team handling / project

management experience.

• Master’s Degree in Statistics, Mathematics, Operations Research, Econometrics or MBA or

Engineering graduates.

• 5+ years of experience in Digital or Web Analytics Domain utilizing tools like Adobe or Google

Analytics

• 5+ years of working experience in SAS/SQL

• Strong written/oral communication skills

• Good understanding of USA credit business market

• Proven ability to deliver Analytical solutions for Business problems.

• Proven skills in handling multiple projects simultaneously

Role Summary/Purpose:

As a Manager in Portfolio credit team, the candidate would be the primary analytical resource to

provide end to end analytical support to PCMs (Portfolio Credit Manager) of CareCredit portfolio.

This role requires to provide Credit Risk Management reporting and analysis with primary

accountability for identifying and managing consumer credit risk, across all components of the

cardholder life cycle through data gathering and analytics. Support and interact with client

teams, and work cross functionally with key stakeholders of Synchrony Financial.

Essential Responsibilities:

• Partnering with Portfolio Credit Managers to understand analytic needs and provide

insight and recommendations to support portfolio growth and loss mitigation.

• Develop and support with Best-in-class analytic solutions/algorithms for CareCredit

Portfolio team in the Credit function as required.

• Identify the key trends associated with CareCredit Portfolio using advanced analytics and

help the business to deploy necessary strategies to mitigate credit losses.

• Study and analyze existing business trends and provide actionable insights for a good risk

versus reward practice.

• Work on multiple projects simultaneously and has to Manage projects independently.

• Communicate portfolio trends, insights and findings to Portfolio Credit managers and

senior leadership.

• Coach analysts in various business/technical aspects, establishing priorities and

coordinating work.

• Support tracking and reporting of strategy champion/challenger tests including

preliminary. analysis of the performance of the different strategies.

• Facilitate "Lessons Learned" session at close of each project. Follow through on action

items to ensure "Best Practices" are incorporated into future projects.

• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Degree in following Majors – Mathematics/Statistics, Economics, Computer

Science/Engineering or other quantitative majors.

• Minimum 5+ years of Consumer Credit Risk Analytics experience in BFSI domain

• Strong technical experience with SAS/SQL along with Tableau .

• Strong communication and presentation skills.

• Strong analytical skills, highly comfortable working in a quantitative environment.

• Ability to accurately condense large amounts of information and present in a simple,

cogent manner to senior level management and clients.

Desired Characteristics:

• Knowledge of R/Python, Bigdata and other open source tools.

• Working knowledge of US credit bureaus.

Role Summary/Purpose:

The Payment Services Manager will assist in leading and managing key Payment Services

initiatives and processes (payment suspense, bank advice, returns, etc.). In this role, you will work

extensively with key Finance contacts in multiple locations and various cross functional teams, as

dictated by team directives and business need. This position will provide oversite and

coordination of all Payment Services processes, will guide the teams responsible for these

processes and will support the AVP, Payment Services Role. In addition, this role will lead their

department initiatives focused on accurate and timely processing of transactions, process

improvements, productivity opportunities, documentation updates and training.

Essential Functions / Responsibilities:

• Maintainathoroughunderstandinganddocumentationoftheendtoendprocesses

related to payment services, including transaction flows, payment channels, key

systems, and inputs and the implications to the GL and reconciliation process.

• Manage various issues and questions, raising concerns to appropriate internal and

external stakeholders for research and resolution.

• Partner with other department managers and the AVP, Payment Services to ensure that

all payments suspense, bank advice and return items are researched and cleared

accurately within approved timelines.

• Responsible for developing and maintaining dashboard metrics to

monitor controllership.

• Incorporate business policy changes into existing processes and update

documentation (job aids and training documents) as needed.

• Partnerwiththereconciliationteamandmanagertoensurethatallagingreconciliation

items are researched and resolved within appropriate timelines.

• Provide key leadership in proactively researching, identifying and implementing process

improvement/simplification initiatives.

• Liaison between audit teams (internal and external) and the AVP, Payment Services,

facilitating audit reviews, documentation gathering and process reviews.

• Support any conversion or deconversions from a trailing payment perspective.

• Act as a leader and become a SME in the payments process by understanding the wing to-wing flow.

• Perform other duties and special projects as needed.

• Partner with the AVP, Payment Services to update various risk assessments, business

continuity plans and other audit/SOX-related documents.

Qualifications / Requirements:

• Bachelor’s degree in Accounting/Finance

• Minimum of 5 years accounting experience and demonstrated experience leading

projects.

• Prior servicing system experience in FD, VisionPLUS, GECOM, and/or RMS

• Oracle General Ledger Accounting experience.

• Working experience of Project Management.

.

Desired Characteristics:

• Prior Financial Services industry experience

• T-Recs experience

• Prior servicing system experience in FD, VisionPLUS, GECOM, and/or RMS

• Proficiency in Microsoft Office product suite

• Exceptional analytical and problem-solving skills and strong communications skills.

• Demonstrated interpersonal and relationship building skills

• Ability to handle multiple project/priorities in a fast-paced environment

• Demonstrated commitment to quality and customer service

• Strong Microsoft Excel skills.

Role Summary/Purpose:

This position is a part of the Finance Centre of Excellence organization which provides support

to the Synchrony Financial business. The Manager will directly support their assigned area(s)

with all matters pertaining to financial operations management. This includes financial reporting

and analysis, financial planning and forecasting, with an emphasis on process improvements.

This position directly reports into

AVP FP&A.

Job Description

Responsibilities:

• Prepare dashboards, analyze and interpret periodic financial data for functional

management accurately and on a timely basis

• Prepare accrual analysis, journal entries and lead the month end close process

• Provide commentary and insights on performance against budgeted OP plan and prior

year

• Support annual OP Plan exercise which includes uploading numbers into Hyperion and

Client profitability

• Maintain strong relationship with the US as well as internal GEGS operational teams

• Implement necessary internal controls and procedures to maintain accuracy in

reporting. Identify process improvement

• opportunities to support finance team

• Monitor business updates and work closely with finance managers in US

• Partner with Finance Manager in U.S on ad-hoc projects

Qualifications:

• Post Graduate degree in Finance or Accounting and/or relevant job experience

• Minimum of 4-5 years of directly related financial and/or accounting experience

• Outstanding verbal and written communications skills

• Advanced Microsoft Excel, PowerPoint and Word experience

• Applicants must have experience in financial reporting and analysis

Desired Competencies:

• CA/ICWA Inter and/or MBA are preferred

• Prior experience in a services oriented business environment preferred; other

experiences in KPO may also be preferred

• Prior experience mirroring US operating hours preferred

• Candidate should have a very high level of attention to detail

• Strong analytical and problem solving skills, multitasking capabilities are must

• Proficiency in Microsoft Suite (Excel, PowerPoint and Word)

• Knowledge of Advanced Excel is preferred

• Prior working knowledge of Hyperion/ Discoverer is preferred

• Demonstrated strong analytical, project management and organizational skills

• Strong orientation towards process improvement

• Ability to lead projects and assignments

Role Summary/Purpose:

Maintain and support the S2P process and ensure the process and S2P tool functionality are as

per the business requirement. This role would require managing the database and perform such

activities including validation, upkeep and tracking of all the activities and provide timely inputs

to ensure compliance to the various process workflows both internally and matters related to

suppliers.

Essential Responsibilities:

• Work cross-functionally with S2P team to enhance and streamline processes

• Review and maintain Taxonomy and communicate changes across platforms

• Review and maintain the supplier catalog items; responsible for onboarding and

offboarding catalogs

• Create and develop user forms (Procurement, Sourcing, Supplier, Invoice, etc.) to increase

efficiency and accuracy

• Monitor, review and enforce Procurement and Sourcing controls and compliance

• Coordinate Strategic Initiatives or M&A integration across Procure-to-Pay

• Maintain and enforce the Preferred Supplier program

• Partner with Accounts Payable to address suppliers with high rates of Rejected Invoices

related to PO issues

• Review and enforce Anti-Bribery and Corruption (ABAC), and Critical to Quality

compliance rules throughout Procurement process

• Perform procurement throughput analysis and identify opportunities

• Manage and maintain software license and asset tracking processes to ensure accurate

procurement and accounting

• Manage and maintain Item Master Database changes for Procurement and Accounting

• Validate, enforce, and communicate policies (Legal Entity Purity, NO PO/No Pay, MSME)

• Review, analyze and validate discount capture rates and supplier rebates

• Ensure that contractual payment terms are consistent with supplier payments

• Analyze credit card purchases for Sourcing / Catalog opportunities

• Negotiate, maintain, and update maverick spend procured outside catalog

• Maintain documentation of Business Continuity and Disaster Recovery for systems,

processes, and employee sites

• Provide Tier-2 Customer Care service levels

Qualifications/Requirements:

• Degree in Commerce or similar business-related experience

• Minimum of 3 years Procurement or Sourcing experience

• Excellent interpersonal and communication skills

Desired Characteristics:

• Experience and proficiency with Coupa software or similar software solution

• Advanced analytical and negotiation skills

• Experience coordinating and managing competitive events

• Experience managing Contingent Labor processes

• Effective project management skills with ability to manage multiple stakeholders

• Experience with Oracle or similar ERP system