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Mandatory Skills: 

MS-Office (esp. Word and Excel), Verbal and written communication skills, Prior experience in data entry or NBFC/Bank branch operations would be an added advantage

Location of immersion: Chennai, Hyderabad, Surat, Chandigarh, Jaipur, Indore, Pune, Mumbai, Bangalore, NCR, Thane

Education: Graduate  

Project Duration: 9 Months

Disability Type: Locomotor, Dwarfism, Low vision, and muscular dystrophy 

Job Purpose:

The role incumbent will be responsible for Establishing Monitoring Maturity. He / She would be responsible for conceptualizing and end-to end development of data visualizing framework for assessing portfolio health, and key business performances. He / She will have to provide insights for informed business decision making capability, process improvement, solution assessments etc

Disability Type: Locomotor, Dwarfism, Low vision, and muscular dystrophy 

Role: 

 Gather data from various cross functional Stakeholders to deliver impactful, accurate and highly useable Dashboards and Reports for Senior Leadership

 Liaise with technology team to set-up data and Infrastructure requirements for reporting needs

 Create Framework for Assessment in the critical areas such as business performance , Key Risk Indicators , operational efficiency etc

 Deep Dive on emerging trends for early warning and risk mitigation

 Identifies data patterns & trends and provides insights to enhance business decision making capability

 Communicate clearly and effectively with senior leadership about all findings

 Set up processes of Automated Data Visualization Dashboards and Data Democratization

Qualification & experience: 

 Years of experience – 5-6 years of relevant experience with prior focus in Retail Asset reporting

 Graduate degree in Engineering or any equivalent Quantitative area.

Essential skills: 

 Excellent Communication Skill

 Business Intelligence experience

 Prior experience in setting up Data Visualization Dashboards

 Experience in writing complex SQL queries and perform detailed data analysis

 Should have prior experience in Python / R

 Knowledge of Tableau or other visualization tool is preferable

Nature of role: 

Following are some of the activity the incumbent will be involved in

 Set-up data and Infrastructure requirements for reporting needs

 Senior Management Communication

 Regulatory reporting

 Operation Review Dashboards

 Portfolio Health Dashboards

Description:

The role incumbent will be responsible to provide data driven approaches towards informed decision making through data analytics, process improvement and proactive solution assessments for Godrej Capital.

Disability Type: Locomotor, Dwarfism, Low vision, and muscular dystrophy 

Key responsibilities -

• Develop Machine Learning Models or analytical algorithms for effective credit risk identification, fraud indicator, collection prioritization, Customer propensity etc.

• Identify data patterns & trends and provide insights to enhance business decision making capability. Deep Dive on emerging trends for early warning and risk mitigation

• Should be working towards enhancing data systems and streamlining business processes by working closely with technology teams to align capabilities and implement and test production level systems

• Lead a team of junior resources for delivery of advanced analytical tools

• Data driven approaches and alternate data discovery to identify opportunity and Optimise Credit Risk Policy

Requirements

• Years of experience - 5 to 7 years of relevant experience with prior focus in Risk Analytics

• Graduate / Post-graduate degree in Engineering /Economics/Stats/ Maths or any equivalent Quantitative area. (Engineers preferred)

• Experience in writing complex SQL queries and perform detailed data analysis

• Should be proficient in Python / R

• Use of Statistical algorithm and Machine Learning in prior job

• Prior Experience in BFSI/ Scorecard Development / Portfolio Monitoring / Policy Analytics

• Prior mentorship experience (Good to have)

Job Description:

The Transaction Risk Investigator position relies on excellent judgment to plan and accomplish

goals and will work under limited supervision of the Manager. Excellent individual problem-

solving and analytical skills are used to authenticate customers and complex transactions. Nearly

all decisions are expected to be made independently with little to no guidance and a high degree

of accuracy.

The Transaction Risk Investigator will be required to engage in frequent written and verbal

communication with department management, risk analysts, risk engineers, other company

associates and third-parties to accomplish goals.

Productivity and quality assurance will be evaluated along with the overall contribution to the

development of the department.

Basic qualifications

• Excellent written and spoken English skills and an ability to compose a grammatically

correct, concise and accurate written response.

• Excellent interpersonal skills, with the ability to communicate complex transactional

issues correctly and clearly to both internal and external customers Problem Solving

Skills

• Demonstrated ability to work independently and make complex investigation decisions

with little to no guidance

• Excellent problem-solving skills

Preferred qualifications

• Demonstrated ability to analyze problems logically

• Self-disciplined, diligent, proactive and detail oriented

• Strong time management and organizational skills

• Effectively prioritizes work time to ensure productivity and fulfills department standards

for time spent

• Excellent ability to determine situational needs and provide appropriate solutions

Additional Information:

Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational - changes every 3-4

months')

Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive

days off. The off days changes every 3-4 months)

Job role - 

·         Generating quotes for sales teams and IMD’s.

·         Coordinating with sales and u/w team for timely release of quotes.

·         Preparing daily sales MIS.

·         Coordinating with Ops team for timely issue of policy.

Ensure timely revert on RFQ’s.

Job location - Vashi Navi Mumbai, Kolkata, Delhi, Jaipur - Work from office.

Qualification required - Graduate/Post Graduate

CTC - Upto 5 LPA, depending experience.

Disability  - Any

Minimum qualifications:

• Bachelor's degree in Business Process Management, Operations, Industrial/ Process Engineering, a related technical field, or equivalent practical experience.
  
• 4 years of experience in Demand/Supply Planning, Supply Chain Program Management, Materials Management (Materials Requirement Planning).
  
• 3 years of experience in program/project management, business operations, supply chain, or operations.
  

Preferred qualifications:

• Experience in forecasting/planning/supply chain and implementing process improvements.
  
• Experience interacting with diverse technical and non-technical groups, spanning all organizational levels.
  
• Excellent problem-solving skills with passion for automation and process improvements.

Responsibilities

• Manage and execute processes for timely, cost effective procurement while working closely with suppliers and internal cross-functional teams.
  
• Drive timely release of orders, material delivery to hub, root cause analysis for late deliveries.
• Source and escalate activities with our Suppliers and OEMs for price, lead-time or shortage issues.
  
• Manage cross-functional programs ensuring required setup for the suppliers and procurement execution activities are complete.
  
• Improve planning root causes, analysis, and MRP investigation.

Internship duration: 6 months 

Why should you apply?

• It will give you excellent exposure to corporate culture
• An opportunity to convert your internship into a full time role
• A great opportunity to kickstart your career with one of the leading FMCG companies

Education qualification - B.E/ B.Tech

Experience - 2-5 Years

Location - Jhamshedpur

Certifications preferred - CEH, CISSP, CISA

Work Type : Work From Office
Disability Type : Locomotor Disability, Acid Attack Victims, Dwarfism.

Job Description:

Managers - Risk Investigations set the vision, direction, and culture of their teams by managing

individual and team performance expectations and goals, providing individual coaching feedback

sessions and weekly one-on-ones that focus on making our platforms safer to transact, improving

customer satisfaction, monitoring real time service levels and schedule adherence, and serving as

leaders and point of contact for escalated contact resolution of a supervisory nature.

The Key to success in this role is the ability to understand the Transaction Management group’s vision

and make independent decisions with sound judgment to manage their teams to attain that vision.

The incumbent is required to demonstrate performance in the following areas:

Metrics - by consistently leading their team to meet and exceed service levels and targets in reducing

bad debt for their Company and maintain the performance and metrics of all team members, and hence

the team at expected levels.

Process Improvement - by delivering significant Business impacts and/ or contributions to their company

through improvement to quality, productivity, or customer experience. Work with peer technical teams

in Amazon to articulate and prioritize feature needs for investigation tool sets. Consistently demonstrate

timely delivery of projects on roadmap to support the team and department vision.

People Development - by developing the Performance levels, career and skills of their Investigator

teams through continuous closure of performance feedback loops. Possess ability to recruit excellent

team members into their team and Amazon.

Business Exposure - by using their exposure to team’s technical or business areas, their understanding of

Amazon’s marketplace, trends and fraud issues impacting the retail industry, to share ideas with

Management that positively influence the vision for the Selling Partner Risk Operations group.

Judgment and Discretion: The incumbent has direct responsibility over multiple functions and processes

in the Selling Partner Risk Operation. She/he consistently exercises discretion in tactical and strategic

decision making/problem solving and routinely reports to management chain as required. She/he takes

decisions that are documented, and involve partnering with other internal stakeholder/teams as

appropriate and required when making decisions that have wider impact.

Basic qualifications

    4+ years of operational and/or retail management experience

    2+ years of team management experience

    Knowledge of Microsoft Office products and applications (esp. MS Excel, Word) at an advanced level

Preferred qualifications

    Experience with operations, risk, fraud investigations etc.

    Experience with six sigma tools and Lean techniques

Work Type : Work From Office
Disability Type : Locomotor Disability, Acid Attack Victims, Dwarfism.

Abuse Risk Mining (ARM) Operations (previously Abuse Squad) started in June 2015 with the

intention of early identification of abuse patterns MOs (Modus Operandi). The team transitioned

to Abuse Risk Mining in September 2016 and is based out of HYD and BLR (starting April 1,

2019) with 15 investigators and 1 manager. The core job of Abuse Risk Mining Investigations is

to help reduce concessions losses, close any gaps in our ML models and supports the Buyer

Abuse Product team to make Amazon the safest and most trusted place on Earth by protecting

the innocent and preventing the malicious. Abuse Risk Mining Investigators (ARMI) support this

mission by identifying patterns of risky transactions that are completed on our platform,

recommending a solution for the root cause of the miss (system, OPS, or process) and then

partnering with stakeholders to implement the solutions. ARM along with Product Analytics team

thrives to continuously raise the bar in improving the service standards for our customers, with

zero defects, at the lowest cost possible. Abuse Risk Mining Team plays a critical role in

reducing bad debt, providing operational insights into bad debt drivers through deep dives and

investigations on system and manual misses. ARMIs work continuously with stakeholders to

build trust-based relationships in order to investigate Abuse cases and address escalations

while creating long-term, systemic solutions for a world-class Customer experience.

Key job responsibilities

I. Goes above and beyond the standard SOPs & challenges the status quo to improve process

and help in Bad debt reduction programs. Identify, prioritize and coordinate work streams as

necessary including exceptional organization skills, multi-tasking, time management, and

meeting deadlines with minimum OR no supervision

II. Develop & apply domain/process expertise; Serves as the primary resource, escalation point

and Subject Matter Expert for the Buyer Abuse Stakeholders

III. Influence and implement specified analytical approach; Solve well-defined tasks with clear

requirements and limited ambiguity

IV. Communicate analysis and work with business stakeholders to understand its value

V. Write efficient SQL/MDS/Redshift/ETL queries for data extraction; Convert data to make it

analysis- ready through basic descriptive(s), aggregations, and pivots

VI. Provide visibility and updates to manager regarding project timeline and deliverables;

prioritize workload and communicate status to manager and stakeholders

VII. Participates in special projects involving the Senior leadership team

VIII. Candidate embodies Amazon’s Leadership Principles and is a role model amongst their

peers

IX. Acts as Solution Provider, drives productivity & quality and is a Problem Solver; is a Live-

Wire in the team and brings positive energy on the floor even in the face of challenges;

cognizant of their behavior and how it impacts team morale

X. Assist in training needs and support peers with best practices & knowledge transition

XI. Creates and manages relationships with members of other business teams and stakeholder

to foster collaboration for efficient solutions

XII. Aggressively seeks out opportunities across functions to improve and effectively push

process improvements for Customer Experience.

Exp : 6+ years of experience.

Account Management- Brand Specialist

As a Brand Specialist you would be a part of Amazon Vendor Services (AVS) Team of Retail Business

Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing

Amazon AVS vendors.

AVS team is looking for a bright, customer obsessed, driven, and creative candidate to join our team.

You will interface internally with leaders from our Retail and Vendor Services teams and will be

responsible for all aspects of the vendor’s business with Amazon. You will engage directly with multiple

internal teams to optimize the product line for key manufacturers (vendors) on Amazon.

You will utilize a wide range of skills and work across major functional areas such as site merchandising,

buying, inventory management, finance, operations and online marketing, to drive the performance of

strategic vendor partners at Amazon. In this role you will be focused on operational aspects of managing

the customer relationships with our vendors.

You will conceive, create and analyze a wide range of marketing activities/campaigns to grow the

vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, you will look

into operational aspects of vendor’s business with Amazon, root cause analysis of issues and

opportunities affecting business.

Key Job Responsibilities:

 Establish long term partnerships with key vendor partners for the group of vendors handled.

 Partnering with the Retail Category Team and build successful communication channels at all levels, set

proper expectations, provide clear status communications, and manage towards a growth plan for the

vendors.

 Build and execute on a joint business plan that delivers on key business opportunities and relevant KPIs

for the vendors and Amazon.

 Conduct deep dive analysis on vendor issues and publish recommendations and action plans based on

data to improve vendor experience.

 Success will be measured by the performance of your vendors on input metrics and impact on creating a

great customer experience for buying consumers.

 Conduct regular WBRs, MBRs with the vendors, highlight business metric performance and building

action plans.

Basic Qualifications:

 1+ years of account management, project or program management, buying experience, or in an

operations role.

Preferred Qualifications

 MBA/PGDM, equivalent post-graduation.

 We require candidates who completed ITI, Diploma in Electronics, Diploma in Mechanical, ITI Technician and ITI Electronics   

Job Purpose: To improve customer processes by proactively identifying existing / brewing customer issues / process / proposition gaps

Disability Type: Locomotor and low vision 

Role:

 Monitor existing customer processes and customer health metrices

 Identify process / product delivery gaps affecting experience

 Suggest / Recommend tech developments / process improvements / capability development solutions

 Engineer / Re-engineer processes to plug the gaps to maintain  consistency of experience across products / geographies / business lines

Qualification & experience: 4 to 8 years,  Experience in BFSI, preferably lending in CX, BPR teams

Essential skills: 

• Understanding of Financial services, lending products and services.
• Knowledge on Business Loan will be preferred

Ideal candidate (in terms of current role/ organization/ industry): 

Worked in CX , SQ, Service Excellence in lending industry – banks, non-banks

Freshers

Preferably- B.Com (H/P), Eco Hons

Location Preference- Delhi NCR

Monthly Stipend- 20,000

Traineeship Period- 11 months