Find top jobs from inclusive recruiters

Job Description:

The Selling Partner Support Associate acts as the primary interface between Amazon and our business partners. The Selling Partner Support Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A Selling Partner Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for  chat & emails

Roles and Responsibilities:

This includes, but is not limited to:

The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers.

Demonstrates effective, clear and professional written communication.

Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers' issues.

Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.

Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.

Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.

Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.

Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.

Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller's issues and questions.

Basic Qualifications:

Education: Bachelor Degree in any discipline with 0-5 years of experience.

Excellent written communication in English.

Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.

Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off.

Candidates willing to work on chat & emails (concurrent blended profile)

During the first four months (Training & Transition) no unplanned leaves are allowed.

Ability to use a desktop/Laptop and familiarity with Internet Browsers, Windows OS, Microsoft Outlook and MS Office.

Should be willing to service selling partners from all marketplaces across the Globe (Including India USA EU and ME)

 Additional Information:

Information security: You should be will to sign a undertaking pertaining to do's and don'ts in accordance to the data Security policy

Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Company preference -  

Locomotor Disability

Visually Impaired 

Acid Attack victim

Cerebral Palsy

Chronic Neurological conditions

Dwarfism

Hemophilia

Intellectual Disability

Leprosy Cured persons

Multiple Sclerosis

Muscular Dystrophy

Parkinson's disease

Thalassemia

Function - Finance

Qualification - B.Com, BBA  

There are different roles within Finance like Shared services, Audit, Taxation, Accounts.

We will decide the fitment basis the candidates interest, previous experience if any.

Shared service : Role is primarily related to invoice processing and managing employee expense portals.

Other functions will require them to have basic knowledge of their respective functions like audit, taxation etc.

Other eligibility criteria

•             Age : Upto 29 years

•             Experience : 0-4 years 

Company preference -  

Locomotor Disability

Visually Impaired 

Acid Attack victim

Cerebral Palsy

Chronic Neurological conditions

Dwarfism

Hemophilia

Intellectual Disability

Leprosy Cured persons

Multiple Sclerosis

Muscular Dystrophy

Parkinson's disease

Thalassemia

Function - Sales & Marketing ( Admin/Commercial function)

Qualification - B.Com, BBA

There broadly 2-3 roles we are looking at in Sales & marketing Admin/Commercial function.

1. Commercial /Customer accounting role : extending backend support to sales & marketing function by ensuring timely settlement of various schemes, accurate input accounting , making reports etc.

2. Sales admin role : providing end to end support to sales team by means of helping with dealer servicing, timely and accurate report generation, managing vendors, optimizing and streamlining processes.

Other eligibility criteria

•             Age : Upto 29 years

•             Experience : 0-4 years 

Company preference -  

Locomotor Disability

Visually Impaired 

Acid Attack victim

Cerebral Palsy

Chronic Neurological conditions

Dwarfism

Hemophilia

Intellectual Disability

Leprosy Cured persons

Multiple Sclerosis

Muscular Dystrophy

Parkinson's disease

Thalassemia

Function - IT

Qualification - B.Tech (IT) ,B.Tech (CS) , BCA, MCA

There are various roles within IT function. The exact role will be decided basis the candidate fitment.

Broadly, we are exploring candidate who has basic coding knowledge. If the candidate has experience, it is expected that they know about the current role they are doing in depth.

The roles in IT at AP can be in Testing, application management, system administration, IT projects with different functions in Asian Paints like Sales & Marketing, HR, Supply chain.

Other eligibility criteria

•             Age : Upto 29 years

•             Experience : 0-4 years 

Candidates with any type of disability can apply.

Qualification: Post-Graduate in Marketing from Tier I/Tier II Institute

Experience: Sales or Brands Experience.

Candidates with any type of disability can apply.

Qualification: Graduate in any discipline

Experience: 1 – 3 years experience in an administrative capacity in a small to medium-sized organization with experience in using MS Office packages.

Job Role- Data Analysis and Report Management, Coordination with stakeholders, Preparation of work orders and purchase orders.

Note: These are factory roles and might be in the outskirts of the City. The company would provide the transportation.

Company preference -  

Locomotor Disability

Hearing Impaired 

Visually Impaired 

Function 

1)Sales and Marketing

Prior experience in function and skills like managing data, project management, brand activations, communication

2)Operations and Supply Chain

Prior experience in the function or understanding of SAP, logistics management, demand planning etc. can be looked at

3)HR

4)Finance 

Prior experience in the function, CA inter and skills like accounting, SAP, data entry etc. will be helpful

Required Skillset 

Common Skills required across:

Well versed with Microsoft Office

Good communication skills

People with experience in coding, data analytics (tools) can be considered for digital function

Required Experience 

Should be a Graduate, post graduate would be preferable 

Experience in FMCG would be ideal

Please refer to the attached document

Kindly refer to the attached document for JD

Qualification: • Professional qualification of CS is mandatory. CA/law degree would be an added advantage

Experience: • At least 3-5 years Post Qualification Experience 

Knowledge & skills: • Acts with integrity across interactions
• Ability to communicate with and explain corporate law concepts to non-secretarial stakeholders
• Demonstrated ability to be proactive, self-driven with the capacity to work in a dynamic work environment
• Exposure to complex business environments
• Excellent analytical, written & verbal communication skills.
• Familiarity with changes in statutes

Best Suited for Someone who• Ability to influence key stakeholders.
• Ability to manage their time and prioritise effectively
• Ability to analyse complex amendments, draw connections and advocate a coherent strategy for implementation

Secretarial Responsibilities

• Responsible for compliance with all provisions of Companies Act (both periodic and event-based filings)
• Responsible for compliance with all provisions of SEBI listing regulations (both periodic and event based) including ensuring filing on the online portals of BSE and NSE     
• Responsible for compliance with insider trading regulations - weekly tracking of trades, periodic flyers, FAQ's etc.   
•Responsible for completion of secretarial audit, corporate governance certification, annual secretarial compliance report & other certifications to be issued by practising CS      
•Responsible for providing all secretarial documents to statutory auditorsand providing all clarifications from a secretarial perspective                                                                                                                                                                                                                                                                                                                                                                                                                                                        
• Support in pre, during and post board/committee meeting related work including upload of all agenda, pre-reads on Diligent board portal and preparation of minutes
• Annual report co-ordination and support in pre, during and post AGM work
• Tracking various amendments both under Companies Act and SEBI + various regulatory orders from time to time assessing its specific impact and preparing action plan for the Company.
 

Legal Responsibilities

• Support amalgamations, any other corporate restructuring from corporate laws perspective
• Co-ordinating with external firms for various opinions/advice on company law/SEBI matters from time to time including drafting case for opinion, explaining the background, doing research and ensuring the advice is in line with the business's expectations 

Filing Responsibilities

• Responsible for filing statements, notices, and other information according to relevant laws and regulations
• Responsible for filing board meeting agendas, information packages and the official minutes of board and committee meetings for the company secretarial team
• Responsible for filing accurate shareholder list/registrations and keeping them up-to-date
• Responsible for filing changes or developments in share/stock ownership and control
• Support the team’s processes and execution plans for their effective business partnering and ensure seamless controls 

Work experience: 8+ years

• Define & develop design standards ,principles and best practices for end to end analytics development
• Develop the technology roadmap and benchmark tools against the market standards
• Access the current tech stack and design to highlight gaps and recommend solutions.
• Evaluate current reporting tools and map to the customer VOC to analyze and propose the future tech stack
• Build a robust data Ingestion and consumption technical strategy based on the current and future requirements.
• Architect and create data views from big data store to feed into analytics solutions and visualization layers
• Integrating a modern big data analytics platform with an existing data warehouse
• Design and document technical solutions to complex requirements using various tools
• Provide technical guidance on implementing predictive and Prescriptive analytics.
• Identify new tools to simplify the current architecture

• Collaborate with architecture and operations teams to ensure solution compatibility with company standards

• should be an integrator between different functions by using IT systems as a platform.
• Act as the key liaison for the assign function to all other functional areas, including business units, the information technology department, and outside vendors
• Create consensus with other functions as to the timing of solution introductions, enhancements and withdrawals
• Oversee existing solutions / platform utilization , impact, benefit and resolve day to day operational issues

PURPOSE OF THE ROLE:

• To provide independent assurance to the Audit Committee and the Diageo Executive on the effectiveness of risk management and control procedures across the business, ensuring risks are being appropriately identified and managed across the business in a cost efficient, and sustainable manner.
• To enable GAR to achieve our strategic goals of being the ‘Best Audit & Risk Team in its Peer Group’ and the ‘Best Place to Build a Career’.
• Travel expectation of up to 25% depending on the requirements of the function.

Qualifications and Experience:

• Education: CA (Certifications in IIA, CIA will be added advantage)
• Minimum of 3 to 5 years’ experience. Experience as an internal/ process/SOX auditor, risk management consulting, and business process improvement is preferred.
• Possess knowledge and understanding of audit methodologies, system development methodologies, project management, COSO frameworks and standards
• Strong analytical skills with clear logical and strategic thinking to find out deeper insights, including root cause analysis, and ability to present findings in a structured way. Knowledge of and experience with various data analysis tools, including technical expertise as regards data modelling.
• Relationship management and business partnering skills – proven experience of building, developing, and sustaining relationships with operating management.
• Strong interpersonal skills and the ability to communicate effectively at all levels both internally and externally (written and verbal).

Areas of responsibility:

5 Key accountabilities:

• Holistic and timely delivery of internal audit assurance reviews in line with GAR’s ways of working (WoW) to provide assurance on the effectiveness of risk management and control procedures.
• Provide insights and solutions that promote effective and efficient business operations and IT governance, enhanced controls, and better risk management. Synthesise, analyse, and translate internal and relevant external data into meaningful insights and risk identification.
• Support with relationship management for key elements of the business including GAR function. This includes engaging with stakeholders at all levels as a trusted business partner and supporting the embedding of governance, risk and compliance.
• Develop, commit to and action a self-development programme, and contribute to the development of others in the team.
• Participate and delivery in one sprint/non audit initiative of India/Global GAR Team.

Leadership Attributes Required:

Win Through Execution

• Quickly Build strong relationships ‘on the ground’ with business partners.
• Deliver a strong performance as a team member on key assignments. Demonstrate an understanding of business and process risks across multiple business areas.
• Empowered to articulate effective and efficient risk mitigation strategies. Demonstrate thorough and consistent knowledge and application of our WoW.
• Stay focused with a positive outlook, demonstrate rigour and brilliant execution.

Shape the Future

• Applies root cause and data driven analysis to support the development of impactful business insights and efficiency opportunities.

Inspire Through Purpose

• Role model the Diageo values and culture (especially in relation to standards of controls and compliance) and demonstrate high standards of personal integrity to inspire others.
• Build and sustain trust with key business partners.

Invest in Talent

• Develop and apply self-awareness. Leverage strengths within GAR and the wider business and have humility to be open to ideas and learnings from others.
• Grow both functional and leadership capability and experience.

Work experience: 3-5 years

The role is responsible for handling the unit finance & account operations of multiple third party owned manufacturing operations of Diageo India and includes activities around fund management, vendor management, month-end closures/ reporting, supporting in audits, tracking cost sheets, and ensuring SOX compliance:

• Support business and operation team in all finance matters and periodic Operational reviews.
• Responsible for insight building and managing & monitoring Make productivity initiatives of the unit.
• Lead the Quarterly Financial Review with Make Finance Cohort Lead.
• Support Make Cohort Lead and Procurement team in rate fixation with 3P through cost sheet validations and developing negotiation strategy.
• Oversight over vendor payment/ reconciliation process which includes GRN, bill booking, payment processing and reconciliations which are managed by Unit team and Share services.
• Responsible for monitoring operation wastages and cost sheet components and driving efficiencies and optimizing costs.
• Participate in TB / Balance Sheet review process anchored by FC Tower and drive all actions due from Plant Finance BPs as per agreed timelines.
• Ensure necessary entries for amortization, label registrations, license fees and market bottle incentives are made on the system.
• Ensure release of daily PO claims.
• Lead governance over Capex processes and manage review of projects.
• Coordinate MIS reports on manufacturing, inventory, SLOB, monthly PV & pending C&F forms and report to the HO periodically.
• Support in statutory audits, tax audits and internal audit and implementation.
• Support in preparation of the unit budget.
• Anchor the financial control environment in units and assist in Sox / IFC audits.
• Support in the creation and implementation of effective governance, compliance and risk management frameworks across USL to drive holistic performance and maintain reputation
• Ensure pro-active input into preventative actions to address key business risks
• Support in resolution of issues and proactively create an environment where risk is avoided
• Champion the embedding of a compliance culture within USL

Company preference -  

Hearing Impaired 

Cerebral Palsy

Chronic Neurological conditions

Dwarfism

Intellectual Disability

Locomotor Disability

Multiple Sclerosis

Muscular Dystrophy

Reports to -Head - Finance

Transformation

WL - ME

Location - Mumbai 

Number of positions 

6

Experience (Min. – Max. in yrs.)

3-6 Years

Educational Qualifications

CA/ ICWA/MBA Finance

Skills

 Understanding of accounting principles and of financial systems and processes in several functional areas of finance along with finance domain expertise

 Ability to communicate/influence/negotiate easily and effectively across internal & external stakeholders

 Innovation Mindset, Design Thinking, Data Analysis Advanced knowledge

 Excellent project management skills

Exposure Required (Nature of Job Responsibilities that have been handled previously)

 Should have prior hands on experience in planning and execution of Finance Process transformation backed by automation in complex setup

 Having worked on R2R, P2P, C2P, FP&A process automations, Budgeting & forecasting tools , treasury automation .

 Working experience in Shared Services will be preferred.

Key Deliverables 

 Map all the primary Finance processes like (R2R, P2P, C2C Budgeting/forecasting/FP&A, Treasury process, Taxation process) and critically review with aim to do away with manual interventions and converting them through automation.

 Own the Project Transformation from end to end and overall responsibility of implementation of agreed Project Plan

 Financial Reporting : Accelerate financial closing by reducing manual interventions

 Budgeting, Forecasting & Financial Planning & Analysis (FP&A) MIS reporting :  Superior automated tools for forecasting & MIS reporting KPI’s with aim to provide greater insights into the business

 Shared Services :  Taking the current Shared Services set up to the newer age technologies by automating manual tasks and increasing the scope of shared services across organization

 Need to relook & integrate Purchase to Pay, Customer to Cash processes into finance process

 Treasury : Bring in the best available automation tools to digitise front end and back end treasury operations

 Tax : Getting the best in compliance management and automation tools integrated with SAP ERP.

 A rapid drive in automation & creation of internal experts in whatever technology we bring in

Company preference -  

Hearing Impaired 

Cerebral Palsy

Chronic Neurological conditions

Dwarfism

Intellectual Disability

Locomotor Disability

Multiple Sclerosis

Muscular Dystrophy

Reports to CS-TPREL

WL ME-03 to ME-01

Location - Mumbai 

Number of positions 

6

Age(Min. – Max. in yrs.)

23-30

Experience (Min. – Max. in yrs.)

4 to 7 years Yrs.

Educational Qualifications

Graduate in Commerce, Company Secretary, Degree in Law (Preferable), Chartered Accountant (Preferable)

Target Mgmt. Colleges

Tier 3/ Tier 2 Colleges

Skills

MS Office.

Context to the role

Secretarial and corporate compliance functions Exposure Required

(Nature of Job Responsibilities that have been handled previously)

1. Conducting Board and Committees’ meetings

2. Company law and allied legislations related compliances

3. Drafting skills

4. Debt Listed SE compliances

5. RPT compliances

6. FEMA Compliances

Typical Organizations to look at:

(Please specify names of companies)

Working in the CS field for last 4 - 7 years. Atleast 1-2 years of experience in public listed company / public debt listed company / public debt listed joint venture company/PE Investors

Key Deliverables 

 Conducting Board and Committees’ meetings

 Company law related compliances

 Maintain statutory registers

 Drafting of board and committee agenda notes and minutes

 Board’s Report

 Notice and AGM

 FEMA Compliances

 RPT Compliances

 Filing of e-forms

 Dealing with JV partners and their queries/requirements

 Vetting of legal documents

Additional Job Deliverables

1. Analytical skills for interpretation of laws

2. Accounting matters

In terms of Job Role

Drive for Results, Ability to withstand pressure, Team work, Business Acumen, Customer Focus, Functional excellence