Find top jobs from inclusive recruiters

Kindly refer to the attached JD

Kindly refer to the attached JD

Nestle is looking for a content management trainee who can build his/her capability on their HR Processes and manage content of one of their internal websites.

Requirements: 

• Graduate with good communication skills
• Preferred Experience: 6 months to 1 year . Freshers can also apply
• Knowledge of HR OPs would be a plus.

Stipend: 20,000 Per Month

Period: 11 Months (FTC -Contractual)

Grade: Manager

Dept/Division: IT

Qualification & Experience

 MBA from a premier institute with 2-4 years’ experience

 Strong understanding of Business Intelligence concepts and the ability to articulate these concepts to technical

and non-technical audiences

 Understanding of handoffs with sales, marketing & digital function, process orientation for the same

 Knowledge of data lifecycle & data governance best practices

 Familiarity with Cloud based Data Warehouse / lakes like Snowflake, Databricks, etc

 Knowledge of Excel, SQL, SSAS; familiarity with business intelligence tools (e.g. Tableau) will be added advantage

Key Deliverables of the Role

 Lead projects across all Marico geographies using analysis techniques to discover insights that will guide strategic

decisions and uncover optimization opportunities

 Examine, interpret and report results of analytical initiatives to leadership team internally and across other

functions – sales & marketing

 Identify processes which can be taken for transformation / automation and build a business case for the same

Knowledge, Skills & Competencies

Functional competencies

 Process knowledge of FMCG sales & marketing

 Knowledge of handling shared service operations between partners

 SLAs involved in driving vendors / partners and managing relationships

Managerial competencies

 Ability to handle multiple stakeholders across IT, Sales, Marketing & Digital functions - Strong networking and

influencing skills

 Strong Systems and Process Orientation

 Strong customer orientation in order to deliver desired service to internal customers

 Ability to document processes and ensure knowledge management

Marico Information classification: Official

Reporting Relationships

Upwards : Head – Business Intelligence & Process Excellence

Growth Path & Future

This is a high visibility role which is designed to change Marico’s process orientation and focus on core activities.  Member

in this role can be sought for horizontal movement across IT and allied business functions for long term career

JOB RESPONSIBILITIES:

Driving Business Development and managing client experience through the following:

• Responsible for lead generation and business development strategy and process

• Build relationship with CXOs and Business Heads

• Manage client experience and ensure client retention

• Developing expertise in concept selling

• Structuring solutions for client organizations

• Driving at least one strategic initiative for the organization

• Spearhead brand-building opportunities in the area.

COMPETENCIES REQUIRED:

 Excellent Communication and Relationship Building Skills

 Strong Analytical and Conceptual Ability

 Confident and Positive Attitude with Entrepreneurial Approach

 Result Driven and Quality Oriented

 Team Player and Self Driven

 The candidate will need to be able to work independently

COMPENSATION:

As per industry standards

WHY SHOULD YOU APPLY?

 You will joining our mission to help numerous Organizations transform their workplaces and thereby

impact industry and society

 You will get the opportunity to learn continuously from the best employers globally

 You will have the opportunity to write articles, address seminars and be known as a thought leader

 You will be a part of a team that passionately believes in, and tries to practice the great workplace values of

Trust (Credibility, Respect & Fairness), Pride and Camaraderie.

DIVERSITY POLICY

Great Place to Work® is an equal opportunity employer that encourages women, people with disabilities and those

from economically and socially excluded communities with the requisite skills and qualifications to apply for

positions.

Grade: Manager

Dept/Division: Marketing

Purpose of the Role:

This role holder is responsible for end-to-end management of the brand including profitability and growth

Qualification & Experience

 Post-Graduation in Management (from a Premier institute)

 Experience of 4 to 5 years in FMCG

 Minimum 2 years of Brand Management Experience

- Having Marketing experience in foods would be an added advantage

- 2 years of Sales experience

Key Deliverables of the Role

 Responsible for Brand building, equity, trials & loyalty of the assigned brand/s

 Development & execution of future extension pipeline

 Responsible for growth and profitability of the Brand

 Develop Marketing programs to drive brand to max potential

 Consumer Insighting for brand strategy & innovation

 Media planning & execution of ATL & BTL for the brand

 Lead communication development on the brand including digital content and platform marketing

 Close interaction with sales and channel teams to drive brand growth through effective channel marketing initiatives

Knowledge, Skills & Competencies

 Leads Communication, Media strategy and planning his/ her business

 Provides strategic, visionary leadership

Marico Information classification: Official

 Creates strong brand equities

 Has strong consumer Understanding

 Manages and implements Projects with excellence

 Is creative and innovative

 Takes “personal” risk and makes a difference in the Brand, Business

 Project Management

Reporting Relationships

Reports to Group Product Manager / Group Product Head

Other Interface

 Sales teams (Trade Marketing & Key Account Managers)

 Marketing teams (Consumer Insights & Media )

 R&D teams (Product Development & Packaging Development)

 Supply Chain & Commercial teams

 Consumers

 Agency partners (Creative, Research & Media)

Growth Path & Future

The member has options of working on challenging assignments not only in India but across Marico international

geographies. There could be exposure to other categories as well to develop a more wholesome perspective. In a 2-3

yr horizon the member could move to a GPM role followed by a GPH role

Value Proposition to the Candidate

 Opportunities to take the challenge of leading brands in multiple portfolios like Personal Care, Foods, Male Grooming,

leveraging the goodwill of the Marico equity

 A great deal of freedom and flexibility in choosing ideas / strategies / platforms to create and deploy robust and

effective marketing plans.

Company preference -  

Acid Attack victim

Cerebral Palsy

Chronic Neurological conditions

Dwarfism

Hemophilia

Intellectual Disability

Leprosy Cured persons

Locomotor Disability

Multiple Sclerosis

Muscular Dystrophy

Parkinson's disease

Sickle Cell disease

Thalassemia

Compensation Range - 190000 to 384800 L.P.A.

Number of openings - 500

An Amazon Customer Service Associate is a critical part of our mission to deliver timely,

accurate and professional customer service to all Amazon customers. This vital position requires

an action-oriented, flexible problem-solver who will assist customers in expediting orders and

correcting post-sales problems. Associates communicate with customers primarily through

mail, chat and phone, can be hired for any skill set as per the requirement and utilize a variety

of software tools to navigate customer accounts, research and review policies and communicate

effective solutions in a fun and fast-paced environment.

Additional Benefits Offered Excluding the package:

• Zeta Meal Card - INR 1100/month i.e. INR 13200/- PA

• Internet Allowance - INR 1250/month i.e. INR 15000/- PA

• Health insurance benefits up to INR 5.0 Lacs

• Night Shift Allowance - INR 150/shift

• Overtime Allowance as per business requirement.

• Desktop will be provided by Amazon. 5-day working week with 2 consecutive days

off. (The off days change based on business requirement)

Important/ Mandatory Note -:

• Candidates who have applied in last 3 months and are pursuing a Regular Course

are not applicable.

• Night Shift is mandatory as the team works 24x7.

• To complete the online assessment desktop or Laptop with webcam and

headphone is mandatory.

• Test is not compatible on mobile phone.

• It is mandatory to have excellent verbal & written English communication skill.

Knowledge and Skills Required

Communication Skills:

• Excellent communication skills (written and verbal)

• Ability to communicate correctly and clearly with all customers

• Excellent documentation skills

• Good comprehension skills – ability to clearly understand and state the issues customers

present

• Ability to concentrate – follow customers issues without distraction to resolution

• Good composition skills – ability to compose a grammatically correct, concise, and accurate

written response

• Work successfully in a team environment as well as independently

Computer Knowledge/Skills:

• Ability to use a desktop computer system

• Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer

• Excellent typing skills

• Demonstrates understanding of the Internet, Amazon.com website, and competitor websites

• Demonstrates an ability to successfully navigate websites

• Demonstrates a proficient knowledge of email applications

• Demonstrates an ability to learn in various media

• Ability to successfully adapt to changes in the work environment

Customer Focus:

• Excellent customer service skills, including maintaining focus on the customer issue in a fast-

paced environment

• Ability to empathize with and prioritize customer needs

• Demonstrates interpersonal skills with a diverse customer base

• Demonstrates conflict resolution, negotiation, and de-escalation skills

• Demonstrates ownership to resolve challenging customer issues, escalating when necessary

• Ability to determine customer needs and provide appropriate solutions

• Maintain regular and reliable attendance, including the daily schedule as assigned

• Flexible with the working schedule; may be expected to work weekends, holidays and events

• Ability to work overtime as required by business - as much as 60 hours a week, most often

occurring in the weeks surrounding the Christmas holiday season

Problem Solving Skills:

• Effective problem solving skills including decision making, time management and immediate

prioritization of tasks as assigned

• Ability to approach problems logically and rationally

• Action oriented and self-disciplined

• Organized and detail-oriented

• Ability to quickly and effectively prioritize work time in various departments to meet business

need

• Ability to maintain composure in highly escalated situations

• Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They

will be creative and analytical problem solvers with a passion for excellent customer service.

Qualifications Required

Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.

Grade: JM3

Dept/Division: Sales

Purpose of the Role:

Operationally handle a dedicated set of accounts for Ecommerce business

Sole responsibility for driving primaries/servicing

Co-own (along with KAM) other business metrics such as assortment, fill rate, lead times

Ensure all offers and visibility are configured properly, liaison with 3 P agency reports for same

Report above metrics periodically, and track/publish improvement in same

Qualification & Experience

• MBA

• Min experience 3 years

• Hands on experience of account/customer management

• Experience in dealing with supply chain stakeholders (external and internal)

Key Deliverables of the Role

• Achieve primary target, BRAND and ASM are wise each month

• Fill-rate, Lead time – measurable KPIs

• Assortment, Promotion and Visibility configuration – Agency reported metrics

• Participation in Demand Planning and Stock arrangement, in liaison with SCM

• Listing and launch of all new SKUs

Knowledge, Skills & Competencies

• Proficient in MS Excel

• Comfortable with analyzing/tracking heavy data

• Good negotiation skills

• Proven record of successfully collaborating with other departments

• Ownership/self-drive for own KPIs

Reporting Relationships

Upwards - KAM

Growth Path & Future

Growth into Internal Sales/ Supply Chain Roles

Company preference -  Hearing Impairment 

Compensation Range - 13,500 - 15,000 per month 

Number of openings - 2,000

Nature of the role - Contractual 

The role involves picking, packing, stowing, and sorting activities.
Minimum qualification - 10 + 

Dept / Division: Finance

Grade: JM2

Location: Corporate Centre

Qualifications & Experience:

Age – 25 to 28 years

Experience – 3-5 years in commercial

x

Key Deliverables:

• New MRP update in SAP, creation of new FG codes

• Scheme mapping of SKUs

• GST reconciliation of HOs and regions

• Resolving queries pertaining to Concur portal of FF team

• Provision entries of L&D, MKTVC

• Vendor payment

• Write off old outstanding of regions

• Reports & MIS for vendor balance

Skills & Competencies:

• Communication Skills

• Planning and Execution Skills

• Analytical Skills

• Knowledge of SAP

Reporting Relationships:

• Upwards – Manager, Commercial Projects

Transportation Representative

Job Description

Amazon is looking for a motivated individual for the profile of transportation representative (or

Customer Service agent) for its Ship with Amazon Program team.

In this role, you will:

a. Manage/handle outbound calls to recipients of the program.

b. Track metrics (daily call rate, conversions, customer response etc) and pass this OB call

feedback to the respective ops teams

About the program: Ship with Amazon (SWA) is a program where we externalize Amazon

transportation service for catering to non-amazon volumes of the existing a.in sellers. [B2C

model - Ex: Chumbak, which is a brand/seller in the fashion/accessories space, fulfilling orders

placed by its customers on its own website]. The program was launched in 2020 and we aim to

scale to become an established courier partner in India.

Basic Qualifications

a. Basic Degree/Bachelors from a reputed university. Candidates who are currently pursuing

(final year) degree through distance education can also apply.

b. Good communication skills.

c. Basic excel skills

Preferred Qualifications

a. Min 1 yr of experience in a call center with experience in handling OB calling for

customers

Candidates should be open to Rotational Shifts

CTC : 2.4 LPA

Amazon is an equal opportunity employer.

Transportation Specialist

Job Description for Trans Ops Specialist – NOC

NOC Overview

NOC (Network Operation Center) is the central command and control center for ‘Transportation

Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA,

India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to

Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any

exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the

proceedings. Along with this tactical problem solving NOC is also charged with understanding

trends in network exceptions and then automating processes or proposing process changes to

streamline operations. This second aspect involves network monitoring and significant analysis

of network data.

Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation

and thereby has a direct impact on Amazon’s ability to serve its customers on time.

Purview of a Trans Ops Specialist

A Trans Ops Specialist at NOC facilitates flow of information between different stakeholders

(Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer

experience and business continuity. Trans Ops Specialist at NOC works across two verticals –

Inbound and Outbound operations.

Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is

picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on

Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.

Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck

leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on

Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC

and reaching customer premises.

A Trans Ops Specialist provides timely resolution to the issue in hand by researching and

querying internal tools and by taking real-time decisions. An ideal candidate should be able to

understand the requirements/be able to analyze data and notice trends and be able to drive

Customer Experience without compromising on time. The candidate should have the basic

understanding of Logistics and should be able to communicate clearly in the written and oral

form. Trans Ops Specialist should be able to ideate process improvements and should have the

zeal to drive them to conclusion.

Responsibilities include, but are not limited to:

· Communication with external customers (Carriers, Vendors/Suppliers) and internal customers

(Retail, Finance, Software Support, Fulfillment Centers)

· Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data

management systems) and to perform ad hoc reporting and analysis as needed is a plus.

· Develop and/or understand performance metrics to assist with driving business results.

· Ability to scope out business and functional requirements for the Amazon technology teams

who create and enhance the software systems and tools are used by NOC.

· Must be able to quickly understand the business impact of the trends and make decisions that

make sense based on available data.

· Must be able to systematically escalate problems or variance in the information and data to the

relevant owners and teams and follow through on the resolutions to ensure they are delivered.

· Work within various time constraints to meet critical business needs, while measuring and

identifying activities performed.

· Excellent communication, both verbal and written as one may be required to create a narrative

outlining weekly findings and the variances to goals, and present these finding in a review

forum.

 Providing real-time customer experience by working in 24*7 operating environment.

Basic Qualifications

 Bachelor’s degree

 10-24 months of work experience.

 Good communication skills - Trans Ops Specialist will be facilitating flow of information

between external parties

 Proficiency in Advanced Excel (pivot tables, vlookups)

 Demonstrated ability to work in a team in a very dynamic environment

Preferred Qualifications

*Logistics background and lean/six sigma training is a plus

* Proficient in SQL

Amazon is an equal opportunity employer

Location – Mumbai/Remote/Hybrid

Disability - Any 

Basic Qualifications

Post Graduate / MBA with consistently Good Academic Credentials

Preferred Specialisation:

Human Resources

Required Experience

1 to 2 Years Relevant Experience in a Consulting Firm, Human Resource Department (OD),

Market Research or Professional Services Firm.

Salary

As per market standards

Required Competencies

 Proficiency in Microsoft Office especially Excel & Powerpoint

 Excellent Communication and 'People' Skills

 Strong Analytical and Conceptual Ability

 Confident and Positive Attitude with Entrepreneurial Approach

 Confident, Result Driven, Quality Oriented and Team Player

Role and Responsibilities

Enabling Client Delivery and Supporting Business Development through analysis and client management -

 Responsible for carrying out consulting engagements with clients under the guidance of the Project Manager

 Managing specific accountabilities within a Project. e.g. Appreciative Inquiry Process, Survey Administration, Writing

Personal Development Reports/Plans.

 Analysing the Employee Survey findings and preparation of the report for client’s Leadership team.

 Project Managing Workshops. It includes needs analysis, development of workshop design, client management and

billing & collections.

 Supporting the Project Manager in Generating Business Leads and Writing Business Proposals.

 Writing Research Reports and Client Case Studies.

 Managing at least one Internal Process e.g. Client Feedback, Business Development Tracking, Collections, Website

Updation etc.

WHY SHOULD YOU APPLY?

 You will be joining our mission to help numerous organizations transform their workplaces and thereby impact

industry and society.

 You will have the unique opportunity to drive a pioneering study in the areas of workplace wellness in the

country and contribute to make India a healthy place to work.

 You will get the opportunity to learn continuously from the best employers globally

 You will have the opportunity to write articles, address seminars and be known as a thought leader.

 You will get an opportunity to build your individual brand by getting exposed to networks with the CXOs and

Head HRs of the best workplaces in India

 You will get to experience a unique and sought-after business model in this space.

Requirements:

• Qualified CA/ CPA, Graduate 
  
• Experience of External audit/US GAAP/US GAAS , PCAOB standard   
• 1-6 years of relevant experience