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Operations Control Centre – Delay Monitoring Cell

Indigo
Experience
Fresher
Locations
Gurgaon
Website
Not Specified
Disabilities
Locomotor Disability
Department
Customer service & Operations
Industry
Others
Educational qualification
Bachelors
Posted 5 months ago
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Job Description

Role Description : 

1. Ensure that team members record delays for all delays on IndiGo Network in timely order.

2. Working in 24X7 shift and ensuring that all delays are correctly recorded and maintain list of discrepancy and pending delays.

3. Daily data on delays to be complied and shared with all operational department’s that will facilitate AM- DMC for regular delay meetings and analysis.

4. Will assist in Preparation of monthly Status Reports on various delay data, collate and analyze the delays details monthly, quarterly and annually.

5. Generate, maintain, analyze & present daily/ weekly/ monthly reports

Band - Band A

Experience Level - 0-2 years

Min. qualification - Graduate

Skills - Good Communication, Proficient with MS Office

Any other requirement - Flexible working shifts

Training duration - 3 days system training followed by OJT up till probation

 

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