Claim Settlement Executive

The Claim Settlement Executive is responsible for the accurate and timely processing of debit and credit notes related to claim settlements. This role involves meticulous tracking, communication with Key Accounts (KA) and Finance, budget management, and proactive issue resolution. The ideal candidate will be detail-oriented, possess strong organizational and communication skills, and be able to manage multiple tasks effectively.

Key Responsibilities:
1. Debit Note Submission:
 Ensure all debit notes are prepared and submitted with complete accuracy, adhering to established company policies and procedures. This includes verifying all supporting documentation and calculations.
 Adhere to strict timelines for debit note submission to prevent delays in claim settlements.

2. Credit Note Receipt from Key Accounts (KA):
 Credit Note Request to KA: Initiate and follow up on credit note requests to Key Accounts in a timely manner.
 Credit Note Receipt and Timely Submission to Finance: Receive credit notes from KAs and ensure prompt and accurate submission to the Finance department for processing.

3. Budget Management & Linkage:
 BATS & Other Strategic Business Units (SBUs): Manage and track claim settlements related to BATS and other SBUs, ensuring alignment with budget allocations.
 Projects/Others: Handle claim settlements for specific projects and other miscellaneous claims, maintaining accurate records and ensuring compliance with budget guidelines.

4. Issue Resolution:
 Projects Given by KAM & Finance: Proactively address and resolve issues related to claim settlements as assigned by Key Account Managers (KAM) and the Finance department.
 Identify and troubleshoot discrepancies in claim documentation and payment processes.
 Communicate effectively with relevant stakeholders to resolve issues and ensure timely settlements.

5. Documentation & Tracking:
 Maintenance of Debit Note (DN) and Credit Note (CN) Tracker: Maintain a comprehensive and up-to-date tracker for all debit and credit notes, ensuring accurate record-keeping and easy retrieval of information.
 Circulation of Weekly Invoice Tracker and Payment Follow-ups: Prepare and distribute weekly invoice trackers, proactively following up on outstanding payments and providing regular updates to stakeholders.
 Monthly Spends Tracker: Develop and maintain a monthly spends tracker to monitor claim settlement expenses and identify trends.

6. Reporting:
 Generate regular reports on claim settlement activities, including key performance indicators (KPIs) such as processing times, accuracy rates, and outstanding claims.
 Provide insights and recommendations for process improvements to enhance efficiency and effectiveness.

Required Skills and Qualifications:
 Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
 Proven experience in claim settlement, accounts payable/receivable, or a similar role.
 Strong understanding of financial processes and procedures.
 Excellent attention to detail and accuracy.