Manager/Expert - Benefit Services & Employee Enquiries

Position / role: Manager – Benefits Services & Employee Enquiries
Location: Mumbai, India
Reports To: Senior Manager – Rewards and Performance Management

Your Purpose
As a Benefits Specialist, you will play a pivotal role in ensuring our organization’s processes are accurate, efficient, and compliant while also managing employee benefits programs effectively. You will be responsible for administering benefits programs and ensuring compliance with relevant regulations. Your contribution will directly impact employee satisfaction and organizational success.

Roles and Responsibilities:
• You manage employee benefits programs, including health insurance, retirement plans, and other voluntary benefits. Coordinate enrollment, changes, and terminations (collaborating with local HR colleagues).
• You serve as 2nd level contact for questions employees may have.
• Working with other roles, you stay updated on payroll and benefits regulations.
• Benefits gap analysis review and benchmarking with the relevant comparators in the market.
• You maintain accurate benefits records. Process employee changes, deductions, and withholdings accurately.
• You generate benefits reports for management and regulatory agencies as required. Provide insights and analysis as needed.

Qualifications:
1. Master’s degree in HR with a minimum of 4 years of experience. Benefits and payroll experience preferred.
2. You have proven experience in benefits negotiation and administration.
3. You possess strong understanding of benefits programs, their administration.
4. You attention to detail and accuracy is excellent.
5. You are able to handle confidential information with integrity.
6. Strong analytical and problem-solving skills complement your profile, as do effective communication and interpersonal skills.
7. You can work independently and collaboratively in a fast-paced environment.
8. Fluent in English and navigate internationally with confidence.