Ops Analyst
1 year
Noida
Not Specified
Locomotor Disability
Customer service & Operations
Banking, Financial Services, and Insurance (BFSI)
Bachelors
Job Description
NOTE- ONLY FOR UG CANDIDATES, NO PGS WILL BE CONSIDERED
Roles & responsibilities
We are recruiting for an Analyst in the team. Working as an Analyst, your responsibilities will include:
•Resource Management for the assigned team.
•Publishing daily/weekly reports on Availability, Utilization, and varying business needs.
•Ensuring that resources are optimally utilised and yearly targets are met.
•Deployment of client bookings on resources.
•Leaves and Trainings Management – scheduling and deployment of non-chargeable hours .
•Availability Management – Actively keeping resources utilized to cater ongoing/ ad-hoc booking requests
•Ensuring accurate deployment of bookings on Retain/Profinda.
•Actively connecting with stakeholders to discuss business needs and getting them resolved.
•Managing expenses, meal allowances etc. for designated team.
Qualifications
This role is for you if you have the below
Educational qualifications
•Bachelor’s Degree from a reputed University.
•Additional certifications (if any)
Work experience
•1-2 years in relevant industry.
Preferred technical & functional skills
•Proficiency/Working knowledge of MS Excel would be an added advantage.
Key behavioral attributes/requirements
•Ability to build and maintain relationships within team and other departments.
•Approach towards learning and have attention to details.
CTC - Negotiable