Sultana Sikander Sarfudeen
Sultana has rich expertise in client servicing and support. In all the roles she has served, she has managed clients from different industries at various levels, significantly the middle and senior management executives, which has earned several testimonials to her credit, for delivering exception... See More
Short Bio
Sultana has rich expertise in client servicing and support. In all the roles she has served, she has managed clients from different industries at various levels, significantly the middle and senior management executives, which has earned several testimonials to her credit, for delivering exceptional client and customer experiences. She strives to excel in her work by taking a proactive approach in addressing the needs of her clients and has thus, forged and maintained healthy relationships between the clients and the businesses she serves, resulting in increased trust. She has consistently met her KPIs in response time, accuracy, client satisfaction score and client retention rate. She wants to create a society which is more inclusive
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